Dynamic and detail-oriented professional with a proven track record at Flavin Property Management, excelling in customer service and time management. Adept at coordinating appointments and maintaining confidentiality, I enhance client experiences through attentive listening and effective communication, ensuring seamless operations in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Flavin Property Management
08.2024 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Server
Double G Beverage Barn
06.2022 - Current
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Worked with POS system to place order and manage bills.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Medical Receptionist
The Pediatric Center
01.2024 - 08.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed multi-line phone system and pleasantly greeted patients.
Maintained current and accurate medical records for patients.