Mazama High School
Klamath Falls, OR06-2023
Jaiden Moore
Summary
Dynamic and results-driven with extensive experience in the work field, excelling in effective team management and conflict resolution. Proven track record in enhancing customer satisfaction and driving sales growth through strategic operations management and performance improvement. Adept at multitasking in high-pressure environments while maintaining a focus on quality service delivery.
Education
Skills
- Effective team management
- Conflict resolution
- Operations management
- Team player
- Efficient multi-tasker
- Customer relations
- Customer retention
- Performance improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History
Kitchen Line Cook
Abby's Legendary Pizza
08.2021 - 10.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Increased ticket turnover rate by quickly adapting to changing priorities and multitasking effectively.
- Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
- Strengthened teamwork within the kitchen by providing assistance to other stations as needed during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Manager
Domino's Pizza
10.2023 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled cash accurately and prepared deposits.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
Assistant Manager
Domino's Pizza
07.2024 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
General Manager
Domino's Pizza
12.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Overview
4
4
years of professional experience