Jaiden Newell
St Louis,MO
Summary
Versatile and dedicated professional with extensive experience in customer service, food preparation, and cash handling across various industries. Adept at maintaining high standards of service in fast-paced environments, with a proven track record of enhancing customer satisfaction. Quick learner with a strong ability to adapt to new procedures and policies, contributing positively to team success.
Overview
5
5
years of professional experience
Work History
Grocery Checker
Schnucks Markets
Oakville, MO
05.2023 - 07.2024
- Greeted customers as they arrived at the checkout counter.
- Adhered to store policies regarding returns, exchanges, and discounts.
- Assisted customers with locating products within the store.
- Worked collaboratively with other checkers to complete tasks quickly during busy times.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Visitation Supervisor
Northstar In-Home Support Services
Twin Falls, ID
02.2023 - 05.2023
- Worked with families and children up to 18 years of age doing supervised visits for families working through the court system to regain their rights and abilities to have the children placed back in the home
- Transport children to and from visitation locations
- Supervise the visits thoroughly and advise/correct when necessary to maintain proper conversation and interaction that aligns with the court
- Write out reports to be viewed by caseworkers and the court to help determine how the case would be progressing.
Line Cook & Food Prep
Page Springs Cellars
Cornville, AZ
06.2022 - 03.2023
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Verified proper portion sizes and consistently attained high food quality standards
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
- Regularly interacted with guests to obtain feedback on product quality and service levels
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Line Cook & Food Prep
Alcantara Vineyards and Winery
Cottonwood, AZ
02.2022 - 06.2022
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Crew Member and Manager in Training
McDonalds
Newport, OR
10.2021 - 02.2022
- Maintained high standards of customer service during high-volume, fast-paced operations
- Proactive cashier, provided attentive customer service to the customers
- Address customers’ complaints to ensure their satisfaction and repeat business opportunities.
Front Desk Receptionist
Marine Discovery Tours
Newport, OR
08.2021 - 10.2021
- Offered guidance to in- and out-bound customers on a daily basis, servicing up to 300 people daily
- Data entry of total daily sales, tickets bought, and merchandise sold
- Helped with scheduling, received payments, and prepared end-of-day reports.
Certified Barista
Starbucks
Apache Junction, AZ
02.2021 - 08.2021
- Greeted customers in a friendly manner and carefully recorded their orders
- Correctly operated brewing equipment and followed proper instructions to make an assortment of beverages
- Prepared foods when necessary and ensured orders were correctly fulfilled
- Cleaned, sanitized, and restocked work areas
- Worked well independently and also with other cafe teammates
- Remained up-to-date on the latest brewing trends and recipes
- Fostered an excellent rapport with frequent customers.
Food Champion, Service Champion, Crew Member
Taco Bell
Cottonwood, AZ
08.2020 - 12.2020
- Excellent customer service
- Process cash and credit card payments, and tender receipts and change
- Input orders into point of sales system
- Pack prepared orders and ensure they are timely delivered to customers
- Take and handle complaints according to specified protocol
- Escalate problems and complaints to the restaurant manager
- Check with customers to ensure their dining experience has been positive
- Maintain a clean and sanitary workplace
- Check inventory to determine stock levels
- Inform supervisors of low stock levels.
Activity Coordinator
Skyline Beer Garden(Annual Event)
Denver, CO
05.2019 - 07.2019
- Maintained daily log of activity and filled participation sheets
- Collaborated with team members to identify and accomplish program activities
- Greeted and directed children and families to their destinations/activities
- Provided supervision over activities
- Increased participation rate
- Increased satisfaction rate.
Cashier
Walmart
Cottonwood, AZ
02.2019 - 05.2019
- Process cash and credit card payments, and tender receipts and change
- Excellent customer service
- Strategically placed items in bags ensuring safety during travel
- Check with customers to ensure their shopping experience was positive
- Maintain a clean and sanitary workplace
- Escalate problems and complaints to store manager.
Education
Yavapai Community College
Clarkdale, AZ09.2024
Mingus Union High School
Cottonwood, AZ01.2020
Some College (No Degree) - Business
Charles Stewart Mott Community College
Flint, MISkills
- Customer service
- Multitasking
- Adaptability
- Teamwork
- Money management
- Ability to analyze situations before making decisions
- Food Preparation
References
- Korey Soloman, 208-420-4663
- Michael Alley, 928-301-9575
- Joan Rodgers, 928-254-9215
- Jonothan Libby, 928-821-8520
Projects
Volunteer work in many communities. Landscape work in community parks. Multiple sessions of volunteer work with Rise Above Hunger Community hot meals program. Child care after school program. YouthQuest. Local inrichment centers, TeenQuest after school enrichment center. Summer volunteer work with food banks and soup kitchens.
Timeline
Grocery Checker
Schnucks Markets
05.2023 - 07.2024
Visitation Supervisor
Northstar In-Home Support Services
02.2023 - 05.2023
Line Cook & Food Prep
Page Springs Cellars
06.2022 - 03.2023
Line Cook & Food Prep
Alcantara Vineyards and Winery
02.2022 - 06.2022
Crew Member and Manager in Training
McDonalds
10.2021 - 02.2022
Front Desk Receptionist
Marine Discovery Tours
08.2021 - 10.2021
Certified Barista
Starbucks
02.2021 - 08.2021
Food Champion, Service Champion, Crew Member
Taco Bell
08.2020 - 12.2020
Activity Coordinator
Skyline Beer Garden(Annual Event)
05.2019 - 07.2019
Cashier
Walmart
02.2019 - 05.2019
Yavapai Community College
Mingus Union High School
Some College (No Degree) - Business
Charles Stewart Mott Community College