Enthusiastic worker eager to contribute to business success. Experience providing quality, and precise work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency.
Overview
5
5
years of professional experience
Work History
Operations Associate
Sephora
09.2021 - 08.2023
Developed and implemented strategies to maximize productivity and streamline operations.
Remained solutions-oriented in the face of complex problems to assist management and overall business direction.
Trained and supervised employees on office policies and procedures.
Scanned, packaged, and shipped old testers, damaged products, expired products, and returns to their designated locations.
Volunteered to help with special projects of varying degrees of complexity.
Followed and executed shipping and receiving procedures for goods and materials in a timely manner.
Self-motivated, with a strong sense of personal responsibility.
Conducted regular inventory audits to prevent stock shortages and losses.
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Team Member
McDonald's
01.2021 - 04.2021
Further learned more on using POS systems by correcting issues as they arose.
Collaborated with other team members to get order times down.
Kept a level head during peak hours, maintaining work ethic and quality.
Team Member
Chick-fil-A
02.2020 - 10.2020
Know how to use a POS system, along with fixing glitches and small technical problems that occur in said system. Restock on dry-stock and produce. Maintain a positive attitude with guests and help them with any of their needs. Along with doing some landscaping work for the store.
Take-Out Server
Tony And Penny's
02.2018 - 11.2019
I counted (by hand), and filled out forms for the cashier aspect of this job. I made soups, deserts, prepped food, and restocked produce and dry-stock. While also answering the phone to take orders and update customers on the most recent specials and additions to the menu. I would close everyday as well as washing dishes, drying dishes, and placing them in their assorted containers. I am also familiar with a POS terminal to input orders, split bills, and calculate totals. I also know how to deal with agitated customers and assist their needs with a positive attitude.