Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaiden Pinson

Santa Ana,CA

Summary

Dynamic professional with a strong background in customer service and plumbing. At Floyd's Barbershop, I excelled in complaint handling and relationship building, enhancing customer satisfaction. Proven ability to adapt and solve problems effectively, while demonstrating exceptional communication and teamwork skills. Committed to delivering quality service and fostering positive client interactions.

Offering strong foundation in effective communication and problem-solving, ready to learn and grow. Brings natural talent for handling inquiries and resolving conflicts efficiently. Ready to use and develop communication and problem-solving skills in barista role.

Overview

3
3
years of professional experience

Work History

Plumbing Apprentice

Pinson Plumbing
06.2024 - Current
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed skilled work under supervision and instruction from lead plumber.
  • Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
  • Developed strong customer service skills by addressing client concerns regarding project timelines and costs.

Customer Service Coordinator

Floyd's Barbershop
01.2023 - 06.2024
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Mentored junior team members, fostering a positive work environment and boosting overall team performance.

Host

Watson's Soda Fountain And Cafe
05.2022 - 07.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Associate of Arts - Geology

Santiago Canyon College
Orange
06-2026

El Modena High School
Orange
06-2023

Skills

  • Documentation skills
  • Complaint handling
  • Customer focus
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication
  • Guest relations
  • Problem-solving
  • Relationship building
  • Decision-making

Timeline

Plumbing Apprentice

Pinson Plumbing
06.2024 - Current

Customer Service Coordinator

Floyd's Barbershop
01.2023 - 06.2024

Host

Watson's Soda Fountain And Cafe
05.2022 - 07.2022

Associate of Arts - Geology

Santiago Canyon College

El Modena High School

Similar Profiles

CREATE PROFILE