Summary
Overview
Work History
Skills
Timeline
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Jaiden Salsbury

Las Vegas

Summary

Dynamic professional with a proven track record at Best Western Hotel, excelling in effective team leadership and strategic decision-making. Enhanced customer satisfaction through conflict resolution and relationship building, while maintaining a safe and organized environment. Skilled in time management and heavy lifting, driving operational efficiency and team performance.

Diligent merchandiser with solid background in maintaining inventory and ensuring shelves are well-stocked. Successfully contributed to smooth store operations and customer satisfaction. Proven ability to work efficiently and manage time effectively.

Overview

6
6
years of professional experience

Work History

Grocery Stocker

Kroger
04.2024 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Manager

Best Western Hotel
11.2023 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Salesperson

EcoShield Pest Control
11.2021 - 11.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Crew Member

McDonald's Fast Food Restaurant
10.2019 - 11.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Skills

  • Effective time management
  • Heavy lifting
  • Cleaning and sanitizing
  • Workplace safety
  • Customer engagement
  • Effective team leadership
  • Strategic decision-making
  • Customer engagement strategies
  • Effective team engagement

Timeline

Grocery Stocker

Kroger
04.2024 - Current

Manager

Best Western Hotel
11.2023 - 03.2024

Salesperson

EcoShield Pest Control
11.2021 - 11.2023

Crew Member

McDonald's Fast Food Restaurant
10.2019 - 11.2021

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Jaiden Salsbury