Jaiden Shallcross
Davenport
Summary
Dedicated and adaptable professional with a strong background in team leadership and training. Known for attention to detail and reliability, contributing to improved processes and enhanced team performance in diverse operational settings.
Overview
1
1
Certification
6
6
years of professional experience
Work History
92R Parachute Rigger
Army
Fort Bragg, NC
09.2024 - Current
- Inspected and repaired parachute systems to ensure operational readiness and safety standards.
- Implemented process improvements in rigging operations, reducing turnaround times for equipment readiness.
- Executed directives from command center with necessary timeliness and efficiency.
- Managed inventory of parachuting equipment, maintaining accurate records and efficient stock levels.
- Trained junior soldiers on parachute packing techniques and safety protocols, enhancing team skills.
- Developed quality control processes for parachute rigging, improving overall reliability of equipment.
- Led inspections of airborne equipment before missions, ensuring compliance with military regulations.
Aquatic Staff Member
H2O
Orlando, FL
07.2024 - 08.2024
- Supervised daily aquatic activities to ensure participant safety and engagement.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Conducted regular inspections of pool facilities, maintaining cleanliness and compliance with health regulations.
- Collaborated with management to refine operational procedures, improving service delivery in aquatic programs.
- Monitored equipment usage and reported maintenance needs to ensure optimal functionality and safety standards.
- Led emergency response drills, reinforcing staff preparedness for potential aquatic incidents or emergencies.
- Maintained clean and safe pool environment through daily inspections, chemical testing, and equipment checks.
- Managed scheduling for weekly service visits, optimizing route efficiency and customer satisfaction.
Supervisor
Waters Car Wash
Davenport, FL
11.2023 - 07.2024
- Developed strong customer relationships to enhance sales opportunities and repeat business.
- Implemented efficiency improvements in workflow, reducing turnaround times for vehicle detailing services.
- Conducted regular inspections of vehicles post-wash, maintaining high customer satisfaction through attention to detail.
- Developed training materials for new hires, streamlining onboarding process and enhancing team performance.
- Addressed customer inquiries and complaints effectively, fostering positive relationships and promoting repeat business.
- Answered customer questions on pricing, products, procedures, and materials used.
- Trained new team members on safety protocols and operational procedures.
- Operated specialized tools and equipment for effective detailing services, ensuring high-quality results.
- Mentored junior detailers on best practices for cleaning techniques and product usage, improving team performance.
- Negotiated pricing and financing options to meet customer needs while maximizing dealership profitability.
- Maintained up-to-date knowledge of automotive industry trends and product offerings to inform customer decisions.
- Performed detailed interior and exterior cleaning of vehicles to enhance appearance and customer satisfaction.
- Operated car wash equipment to ensure efficient vehicle cleaning processes.
- Supervised daily car washing operations, ensuring team adherence to quality standards and procedures.
Assistant Manager
Culver's Restaurant
Davenport, FL
02.2022 - 09.2023
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Analyzed customer feedback to identify areas for improvement in service and menu offerings.
- Maintained compliance with health regulations, conducting regular inspections of restaurant facilities.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained and mentored new staff on operational protocols and customer engagement strategies.
- Coordinated inventory management processes to maintain stock levels and minimize waste.
- Implemented quality control measures to enhance food safety and presentation standards.
- Developed staff schedules to optimize labor costs while ensuring adequate coverage during peak hours.
Crew Team Member
Culver's Restaurant
Kissimmee, FL
01.2021 - 12.2022
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and health standards during food preparation.
- Assisted with training new team members on operational procedures and customer service excellence.
- Maintained cleanliness and organization of dining area, contributing to positive dining experiences.
- Executed cash register operations accurately, handling transactions and maintaining financial accountability.
- Adapted quickly to changing priorities during peak hours, demonstrating strong multitasking abilities.
- Supported management in implementing promotional campaigns, enhancing overall restaurant visibility and sales growth.
Education
High School Diploma -
Florida Virtual School
Florida 04.2024
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Physical fitness
- Team leadership
- Assessing risks
- Maintaining equipment
- Firearm safety
Accomplishments
- BCT (Basic Combat Training)/ 9-12 weeks of rigorous training ensure readiness prep as an American Soldier. From 40+ mile movements, team bonding obstacle courses, multi-weapon ranges, grenade handling, repealing from a 50ft tower, stress/fatigued environment and lastly the ultimate test granting you the American Soldier title.
- Airborne School 3 weeks of readiness ensuring an American soldier is fit and prepared to jump out of a perfectly good high performance aircraft. 1st week (ground week), non stop training grasping the basics of aircraft components, landing procedures, and equipment. 2nd week (tower week) simulates gliding in the air and preparing to land. Using zip lines at small distances dropping you as if you were approaching the ground to land. 3rd week (jump week) is when you perform all training and jump from a C-130 or C-17.
- AIT (Advanced Initial Training)/ 13 weeks of intense rigging, inspecting, and maintaining of the different parachute system that the U.S. Army utilizes. From packing all personal parachutes to rigging bundles to send out the back of a high performing aircraft.
- Level 1 combative/ 1 week training of performing life saving moves at hand to hand combat. Simulating high stress situations and seeing how you perform.
- TCCC (Tactical Combat Casualty Care)/ 1 day course teaching you the basics of combat care of a casualty under pressure or in a safe environment. From applying turner-kits, stuffing a wound, and performing a overall inspection of the personnel in need of medical assistance.
Certification
BCT (Basic Combat Training)- 9-12 Weeks of rigorous training in readiness prep for anything to come as an American soldier. From 40+ mile land movement, team bonding obstacle courses, Multi-weapon ranges, grenade handling, repealing from a 50ft tower, and becoming a well fit disciplined soldier.
Timeline
92R Parachute Rigger
Army
09.2024 - Current
Aquatic Staff Member
H2O
07.2024 - 08.2024
Supervisor
Waters Car Wash
11.2023 - 07.2024
Assistant Manager
Culver's Restaurant
02.2022 - 09.2023
Crew Team Member
Culver's Restaurant
01.2021 - 12.2022
High School Diploma -
Florida Virtual School