Jaiden Wilson

• Handled HIPPA and PHI documents for 70+ patients a day.
• Directed incoming calls to internal and external personnel.
• Prepared patient charts for each clinic day.
• Handled 30+ phone calls a day.
• Resolved customer problems.
• Interacted with future business prospects in order to boost profit within the medical practice.
• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
• Assisted Office Manager with billing and adjusting claims with insurance companies.

• Replenished food as needed.
• Provided attentive service and assessed customer needs.
• Greeted customers with kindness.
• Ran the cash register and collected proper payment amounts.
• Delivered wonderful guest experiences through excellent service and quick problem solving skills.

• Provided excellent customer service.
• Operated the cash register and collected customer payments..
• Trained new employees on company policies and tasks.
• Drove profit sales with knowledgeable customer service.
• Organized racks and shelves to maintain a clean storefront.
• Maintained customer relationships to promote sales.
• Developed cleaning schedules with the manager to provide a safe and clean environment for customers.

• Dean's Honor Roll 2020-2022
• President's Honor Roll - Fall 2020, Fall 2021, Spring 2022, Fall 2022
• 3.97 GPA
• International Honor Society In Psychology Member
• Psychology Club Member

Relevant Coursework

• Abnormal Psychology
• Introduction to Personality
• Lifespan Development
• Calculus for Business 1 & 2
• Research Methods 1 & 2
• Writing for Human Relations
• Statistics

• Honor Roll 2016-2020
• National Honor Society
• Class Secretary
• Mu Alpha Theta Member
• 4.0 GPA