Jaidin Coleman
East Lansing,MI
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Center Associate
UPS Customer Center
04.2023 - Current
- Assisted customers with product selection, inquiries and purchases.
- Received and distributed mail, letters and packages.
- Provided excellent customer service by greeting shoppers, responding to queries and resolving complaints promptly.
- Efficiently packed, labeled, and shipped packages
Peer Assistant
NSSC (MSU)
10.2019 - 08.2021
- Scheduled academic advising appointments for students
- Built and maintained strong relationships with customers by successfully resolving issues and responding promptly to phone inquiries.
- Answered questions and responded to inquiries to deliver high level of service to customers.
Welding Operator
Wico Metal Products
07.2021 - 07.2021
- Set up equipment and welded parts according to welding chart specifications and type.
- Operated manual and semi-automatic welding equipment to fuse metal segments together.
- Inspected finished and in-process products to verify quality, assign grades and remove defective products.
Education
Bachelor of Science - Games & Interactive Media
Michigan State University
East Lansing, MIHigh School Diploma -
Henry Ford Academy: School For Creative Studies
Detroit, MI06.2019
Skills
- Reliable and trustworthy
- Analytical
- People skills
- Cash register operation
- Sales development
- Superb time management
- Customer- and service-oriented
- Team player mentality
Timeline
Center Associate
UPS Customer Center
04.2023 - Current
Welding Operator
Wico Metal Products
07.2021 - 07.2021
Peer Assistant
NSSC (MSU)
10.2019 - 08.2021
Bachelor of Science - Games & Interactive Media
Michigan State University
High School Diploma -
Henry Ford Academy: School For Creative Studies