Jaidon Mendez
Purchase,NY
Summary
Energetically excelled as a Cashier/Server at Rincon Italiano, enhancing customer satisfaction by leveraging strengths in transaction handling and demonstrating patience and empathy. Skilled in drawer balancing and adept at resolving customer inquiries, significantly contributing to a positive dining experience. Proven track record in boosting sales through strategic upselling of products and services.
Overview
2
2
years of professional experience
Work History
Cashier/Server
Rincon Italiano
Owings Mills, MD
06.2023 - Current
- Took orders from customers accurately, and on time.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages.
Cashier
Big Lots
Reisterstown, MD
10.2022 - 06.2023
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Carroll Christian Schools
Westminster05-2024
Some College (No Degree) - Sports Studies
Manhattanville University
PurchaseSkills
- Drawer balancing
- Product restocking
- Returns processing
- Payment posting
- Patience and empathy
- Transaction handling
Affiliations
- * Gym
- * Soccer
- * School
- * Training
Accomplishments
- Captain of the high school soccer team.
- Helped lead the high school soccer team to our sectional championships and state championships.
- Involved a lot with my school's youth.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Cashier/Server
Rincon Italiano
06.2023 - Current
Cashier
Big Lots
10.2022 - 06.2023
High School Diploma -
Carroll Christian Schools
Some College (No Degree) - Sports Studies
Manhattanville University