Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaidy Miranda

The Bronx,NY

Summary


Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Case Manager

Black Veterans For Social Justice
09.2023 - Current
  • Coordinated comprehensive case management services for veterans, ensuring access to essential resources and support.
  • Assisted clients in developing personalized service plans, addressing individual needs and goals effectively.
  • Facilitated communication between clients and service providers, enhancing collaboration and resource utilization.
  • Conducted regular follow-ups with clients to monitor progress and adjust service plans as necessary.
  • Researched community resources to provide clients with relevant information on benefits and support programs.
  • Documented client interactions and outcomes accurately, maintaining confidentiality and compliance with regulations.

Home Attendant

Amazing Home Care
02.2018 - 09.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans based on individual client needs and preferences.
  • Coordinated medication schedules, enhancing adherence to prescribed treatments.
  • Trained new staff on best practices for client care and operational procedures.
  • Monitored client health status, reporting changes to healthcare professionals promptly.
  • Collaborated with family members to maintain open communication regarding care updates.
  • Purchased, prepared, and served food for patients and other members of family by following special prescribed diets.

Maintenance Supervisor

White Plains Cleaning Corp
01.2013 - 10.2017
  • Supervised maintenance team, ensuring compliance with safety protocols and industry standards.
  • Developed and implemented preventive maintenance schedules to enhance operational efficiency.
  • Coordinated repair activities, minimizing downtime and maintaining equipment functionality.
  • Trained new staff on maintenance procedures and safety practices, fostering a culture of continuous improvement.
  • Managed inventory of tools and supplies, ensuring availability for timely work execution.

Education

Public Health

Monroe University
Bronx, NY
06-2025

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Decision-making
  • Positive attitude
  • Staff training and development
  • Documentation and reporting
  • Data analysis
  • Computer skills
  • Effective communication
  • Excellent communication
  • Organizational skills
  • Team development

Certification

  • Education & Certification Summary

Associate’s Degree in Medical Administration (June 2022, Monroe University.

  • Bachelor’s Degree in Public Health
    Monroe University – 4 Years
    Comprehensive academic foundation in public health principles, community health strategies, and healthcare systems.
  • Case Manager Training
    Intensive 2-Week Program
    Focused on client assessment, care coordination, and social service systems.
  • Certified Case Manager
    Credentialed to provide case management services across healthcare and social service settings.
  • Veteran & Advocate
    Black Veterans for social service,dedicated to advancing equitable access to social services and supporting underserved communities.

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Case Manager

Black Veterans For Social Justice
09.2023 - Current

Home Attendant

Amazing Home Care
02.2018 - 09.2022

Maintenance Supervisor

White Plains Cleaning Corp
01.2013 - 10.2017

Public Health

Monroe University

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