Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Jaidy Rodriguez

Austin,TX

Summary

Reliable and enthusiastic professional with 7+ years of experience in customer service, retail operations , and financial processes. Proven ability to adapt quickly, multitask effectively, and support cross-functional teams. Skilled in cash handling, order fulfillment, and production operations. With a strong focus on accuracy, communication, and customer satisfaction. Eager for continuous learning in dynamic environments.

Overview

7
7
years of professional experience

Work History

Production Associate

Tesla
Austin, Tx
02.2024 - Current
  • Adapted to changing production demands and requirements with agility.
  • Inspected parts for defects, ensuring compliance with specifications.
  • Operated machinery and equipment to enhance task efficiency.
  • Collaborated with team members to meet daily production goals.
  • Utilized problem-solving skills to address production issues swiftly.
  • Executed assigned tasks within established timeframes.
  • Demonstrated proficiency in following verbal and written instructions accurately.
  • Assembled components in accordance with provided blueprints and diagrams.

Head Cashier

Sprouts
Austin, TX
09.2022 - 02.2025
  • Executed opening and closing duties, including till balancing and discrepancy reconciliation.
  • Conducted regular performance checks on cashiers to ensure accurate payment processing.
  • Maintained and updated cashiering equipment, resolving issues through technical support collaboration.
  • Provided additional departmental support during peak periods to enhance workflow efficiency.

Pro Associate

The Homedepot
Austin, Tx
02.2023 - 02.2024
  • Demonstrated strong telephone etiquette while managing challenging customer interactions.
  • Assisted customers with inquiries and requests to enhance satisfaction levels.
  • Maintained current knowledge of promotions and policies to provide accurate information.
  • Processed orders by handling high call volumes efficiently during each shift.
  • Exceeded customer expectations through innovative problem-solving techniques.
  • Facilitated special orders and coordinated with other stores for item availability.
  • Cultivated positive relationships among colleagues, supervisors, and clients through effective communication.

Order Fulfillment Associate

The Homedepot
Austin, Tx
03.2022 - 08.2022
  • Utilized scanning equipment to optimize order picking, packing, and shipping processes.
  • Verified order accuracy by comparing items with pick slips.
  • Developed expertise in warehouse management systems to improve operational efficiency.
  • Processed incoming orders promptly, adhering to company standards.
  • Packaged items for shipping according to established procedures.
  • Ensured compliance with safety regulations while managing hazardous materials.

Bookkeeper

The Homedepot
Austin, Tx
08.2021 - 08.2022
  • Compiled statistical, financial, accounting, and auditing reports related to cash receipts and expenditures.
  • Updated QuickBooks to ensure accurate and current financial records.
  • Reconciled discrepancies in financial records and documented findings.
  • Classified and summarized numerical data using journals, ledgers, and computer systems.
  • Prepared bank deposits by verifying cashier data and balancing receipts before submission.

Head Cashier

The Homedepot
Austin, Tx
03.2021 - 03.2022
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Worked with coworkers to complete tasks.
  • Performed general maintenance and repair.
  • Identified ways to improve efficiency in operations and implemented process changes.
  • Managed and coordinated multiple projects while ensuring timely completion.

Cashier

The Homedepot
Austin, Tx
02.2020 - 03.2021
  • Accurately processed customer payments using cash, credit cards, and checks.
  • Identified fraudulent activities such as counterfeit currency or stolen credit cards.
  • Ensured compliance with all company policies related to cash handling procedures.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Provided excellent customer service by greeting customers and offering assistance.

Cashier

Jcpenny
Austin, Tx
11.2018 - 03.2020

Greeted customers and identified needs to facilitate product selection.

  • Maintained organized store environment through effective restocking and display management.
  • Addressed customer complaints and inquiries with professionalism and efficiency.
  • Cultivated positive relationships with co-workers to enhance team collaboration.
  • Accurately managed large cash amounts during peak hours in fast-paced environment.

Education

High School Diploma -

Del Valle High School
Del Valle, Texas
06.2019

Skills

  • Customer service excellence
  • Problem-solving aptitude
  • Reliability and punctuality
  • Teamwork and collaboration
  • Leadership
  • Written and verbal communication
  • Fast and willing to learn
  • Google workplace
  • Microsoft Office
  • QuickBooks

Languages

Spanish, Fluent

Languages

Spanish
Native/ Bilingual

Timeline

Production Associate

Tesla
02.2024 - Current

Pro Associate

The Homedepot
02.2023 - 02.2024

Head Cashier

Sprouts
09.2022 - 02.2025

Order Fulfillment Associate

The Homedepot
03.2022 - 08.2022

Bookkeeper

The Homedepot
08.2021 - 08.2022

Head Cashier

The Homedepot
03.2021 - 03.2022

Cashier

The Homedepot
02.2020 - 03.2021

Cashier

Jcpenny
11.2018 - 03.2020

High School Diploma -

Del Valle High School