Jaidyn Laraway
Summary
Results-driven professional with 7 years of experience, committed to delivering exceptional client satisfaction and optimizing employee performance. Passionate about fostering positive relationships and implementing strategies that drive operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community and Food Resource Coordinator
HRA of New Britain
06.2023 - Current
- Manage client records using PantrySoft Excel, and physical files ensuring accuracy and confidentiality.
- Serve as the primary point of contact for guests, handling inquiries via phone and email.
- Oversee inventory and distribution, serving 400+ clients weekly
- Train and certify new volunteers and employees for efficient operations.
- Maintain professional relationships with partner agencies and caseworkers across Connecticut.
- Supervise programs such as Senior Commodities (CSFP), the Diaper Program, weekly food distributions and voluntary mobile food distributions.
- Coordinate special events such as holiday distributions and large-scale food drives.
Food Distribution Assistant
HRA of New Britain
03.2023 - 06.2023
- Assisted in managing coworkers and volunteers during food distribution events.
- Compiled and maintained client records for benefits tracking.
- Organized and stocked inventory for efficient distribution.
- Ensured all daily tasks were completed efficiently through time management and teamwork.
Bookseller/Customer Service
Wesleyan RJ Julia Bookstore
01.2022 - 03.2023
- Managed transactions using Wordstock and Prism POS systems.
- Established strong relationships with customers to encourage repeat business.
- Processed online orders and maintained accurate inventory records.
- Handled phone inquiries with professionalism and efficiency.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Server
Scramblers Restaurants
03.2020 - 11.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier/Customer Service
Handel's Homemade Ice Cream
05.2018 - 03.2020
- Processed orders in a fast-paced environment, maintaining accuracy and efficiency
- Ensured compliance with food safety standards and equipment maintenance
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School -
Sylvania Southview High School
Sylvania, OHSkills
- Customer Relationship Management
- Data Entry & Record Keeping
- Multichannel Support
- Community Outreach & Engagement
- Project Management
- Leadership Skills
Certification
- Trauma-Sensitive Training, October 2023
- Forklift Certification, August 2024
Timeline
Community and Food Resource Coordinator
HRA of New Britain
06.2023 - Current
Food Distribution Assistant
HRA of New Britain
03.2023 - 06.2023
Bookseller/Customer Service
Wesleyan RJ Julia Bookstore
01.2022 - 03.2023
Server
Scramblers Restaurants
03.2020 - 11.2021
Cashier/Customer Service
Handel's Homemade Ice Cream
05.2018 - 03.2020
- Trauma-Sensitive Training, October 2023
- Forklift Certification, August 2024
High School -
Sylvania Southview High School
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