Summary
Overview
Work History
Education
Skills
Timeline
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Jaidyn McPherson

Summary

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Reliable team member brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
02.2023 - 06.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Utilized POS system to receive and process food and beverage orders.

Customer Service Representative

Xdrenaline
02.2021 - 12.2022
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Explained facility attractions to party guests and answered customer questions.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Prepared and served meals, beverages and desserts to party guests.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Developed detailed plans and schedules for successful event outcomes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Trained new personnel regarding company operations, policies and services.

Restaurant Waitress

Marietta Burger Bar And Tap
01.2021 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

Bachelor of Health Science - Nursing

Liberty University
Lynchburg, VA
05.2026

High School Diploma -

Cobb Horizon Highschool
1765 The Exchange SE
12.2022

Skills

  • Customer Preferences
  • Equipment Preparation
  • Team Goals
  • Legal Requirements
  • High-Volume Environments
  • Equipment Sanitation
  • Guest Interaction
  • Operational Efficiency
  • Flexibility Training
  • Daily Logs
  • People Skills

Timeline

Front of House Team Member

Chick-fil-A
02.2023 - 06.2023

Customer Service Representative

Xdrenaline
02.2021 - 12.2022

Restaurant Waitress

Marietta Burger Bar And Tap
01.2021 - 07.2022

Bachelor of Health Science - Nursing

Liberty University

High School Diploma -

Cobb Horizon Highschool

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Jaidyn McPherson