Jaidyn O'Neil
Silverstreet,SC
Summary
Dynamic leader with proven expertise in staff and shift management, developed at The Waffle House. Strong skills in instructional design and efficiency monitoring drive enhanced team performance and streamlined operational workflows. A track record of implementing effective sales strategies has resulted in notable improvements in customer satisfaction and operational efficiency. Career aspirations focus on further optimizing team dynamics and operational excellence.
Overview
6
6
years of professional experience
Work History
Relief Manager
The Waffle House
Newberry, SC
12.2019 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided guidance and support to staff members in all departments while relieving senior managers.
- Managed day-to-day operations in accordance with established budgets and timelines.
- Ensured compliance with company policies and procedures as well as local regulations regarding health and safety.
- Collaborated with vendors for the procurement of necessary supplies, equipment, and services for the organization.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate records of inventory levels for all departments within the facility.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed daily inspections of the facility to identify any potential safety concerns or operational problems.
- Assisted with onboarding of new employees by providing training and orientation materials.
Cook
The Waffle House
Newberry, SC
11.2019 - Current
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Stocked hot and cold cases and displays to offer wide variety of prepared foods to guests.
- Measured ingredients required for specific food items being prepared.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Took and recorded temperatures of food, refrigerators and freezers.
- Disposed of leftover food following health code guidelines.
- Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Re-stocked, organized and arranged service and food stations.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Worked in fast-paced, ever-changing environment.
- Distributed food to waiters and waitresses to serve customers.
- Pre-cooked certain items to prepare them for final cooking stages.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Stored food in designated containers and storage areas to prevent spoilage.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Operated kitchen equipment safely, including slicers and blenders.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Observed food safety and sanitation protocols to reduce germ spread.
- Followed food safety standards and protocols.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Food Server
The Waffle House
Newberry, SC
05.2019 - Current
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Replenished condiments at customer tables as needed.
- Delivered food orders promptly and accurately to guests tables.
- Greeted customers upon arrival in the dining area.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Received food orders from individuals and explained offerings.
- Operated dishwashing machines safely and efficiently.
- Prepared beverages such as coffee, tea, soda.
- Organized take-out orders for customers who requested them.
- Refilled condiments, napkins and server workstations.
- Collaborated with team to deliver timely service of items.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained professional demeanor during interactions with customers and co-workers.
- Assisted with inventory management and restocking supplies as needed.
- Maintained safe food handling practices to prevent germ spread.
- Set up, restocked and cleaned dining areas.
- Utilized point-of-sale systems for taking orders from customers.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties as assigned by management.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Shelf Stocker
Walmart
Newberry, SC
08.2021 - 01.2022
- Updated product labels to reflect accurate pricing.
- Faced products on shelves and displays to meet company policies.
- Updated price tags based on current promotions or discounts offered by the store.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Ensured all safety procedures were followed when handling heavy items or operating machinery such as forklifts or pallet jacks.
- Followed established procedures for stocking high-demand items in order to meet customer demand.
- Replenished items to maintain stock availability.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Coordinated with management to identify and resolve inventory discrepancies.
- Lifted materials of varied weights on regular basis.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Partnered with other team members in completing tasks assigned by management team.
- Ran check-out register during peak business periods or upon observed need or management request.
- Operated cash registers accurately during peak periods of store traffic.
Education
High School Diploma -
Newberry High School
Newberry, SC06-2021
Skills
- Instructional Design
- Shift management
- Staff Management
- Administrative Paperwork Handling
- Efficiency Monitoring
- Effective Sales Strategies
Timeline
Shelf Stocker
Walmart
08.2021 - 01.2022
Relief Manager
The Waffle House
12.2019 - Current
Cook
The Waffle House
11.2019 - Current
Food Server
The Waffle House
05.2019 - Current
High School Diploma -
Newberry High School
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