Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
COA Agarveria y Cocina
Columbia, SC
10.2023 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Server
San Jose Mexican Restaurante
Blythewood, SC
06.2021 - 10.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Cook
Top Dawg Tavern
Columbia, SC
10.2019 - 04.2021
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Supervised and trained kitchen staff on proper preparation techniques.
Checked quality of ingredients before use in order to ensure freshness.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Provided guidance to junior cooks regarding food preparation methods and techniques.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Cashier
Sonics Drive In
Columbia, SC
10.2018 - 02.2019
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Education
Some College (No Degree) - Nursing/Phlebotomy
Midlands Technical College
West Columbia, SC
Skills
Table Setting
Food Delivery
Order Management
Food Running
Table Bussing
Guest Engagement
Organization
Cleanliness
Time Management
Certification
Certified Phlebotomy Technician
References
References available upon request.
Timeline
Server
COA Agarveria y Cocina
10.2023 - Current
Server
San Jose Mexican Restaurante
06.2021 - 10.2023
Cook
Top Dawg Tavern
10.2019 - 04.2021
Cashier
Sonics Drive In
10.2018 - 02.2019
Certified Phlebotomy Technician
Some College (No Degree) - Nursing/Phlebotomy
Midlands Technical College
Similar Profiles
Lauren HoltonLauren Holton
Server/Cocktail Bartender at Coa Agaveria Y CocinaServer/Cocktail Bartender at Coa Agaveria Y Cocina