Jaidyn Trahan
Ronan,MT
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Polson Tribal Health Dental
Polson, MT
04.2024 - Current
- Managed patient recalls by sending reminder cards or calling them to schedule follow-up visits.
- Provided support to other staff members when needed such as filing documents or making copies.
- Resolved customer inquiries quickly and efficiently while providing excellent customer service.
- Ensured that all necessary forms were completed accurately before a patient's appointment.
- Coordinated referrals between general dentists and specialists when necessary.
- Collaborated with other healthcare professionals regarding coordination of care for patients.
- Maintained Dentrix calendar and scheduled new appointments based on provider availability.
Administrative Assistant
CSKT Facilities & Maintenance
Pablo, MT
08.2022 - 11.2023
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed the work order log and facilitated who does what job based on knowledge of the current maintenance techs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed purchase orders (I did supply ordering for janitorial crews, as well as the maintenance main office).
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications, as well as maintaining ledgers for every expense coming in and going out.
- Processed payroll for the Maintenance and Facilities department.
Style Consultant
Target
Albuquerque, NM
09.2017 - 09.2022
- Developed exceptional customer service skills, applying them daily for enhanced interactions.
- Assisted with cashiering duties as needed to support team operations.
- Stocking products on floors in appropriate places according to the Visual Merchandising Guide.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Certificate of Completion - Dental Assisting Bootcamp
Salish Kootenai College
Pablo07-2024
GED -
Salish Kootenai College
Pablo, MT06-2016
Skills
- Customer service
- Data entry
- Scheduling appointments
- Communication skills
- Phone etiquette
- Patient care advocacy
- Excel spreadsheets
- Microsoft PowerPoint
- Dental/medical terminology
- Computer skills
- Computer proficiency
- 10-key proficiency
- Payroll knowledge
- Medical chart management
- Dental radiography
- Basic life support for health care providers
Timeline
Administrative Assistant
Polson Tribal Health Dental
04.2024 - Current
Administrative Assistant
CSKT Facilities & Maintenance
08.2022 - 11.2023
Style Consultant
Target
09.2017 - 09.2022
GED -
Salish Kootenai College
Certificate of Completion - Dental Assisting Bootcamp
Salish Kootenai College
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