Jailah Tyson
Sherwood,AR
Summary
Dedicated professional with a proven track record at Dairy Queen Grill & Chill, skilled in time management and exceptional customer service. Excelled in fostering team collaboration and enhancing customer satisfaction through efficient service and problem-solving skills. Demonstrated a strong work ethic and emotional support, contributing significantly to a positive and productive work environment.
Overview
3
3
years of professional experience
Work History
Daycare Teacher
Incredible Kidz Academy
12.2023 - 01.2025
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Incorporated music, art and literature into curriculum.
Cashier
Shoe Carnival
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced shopping experience, provided product information and location assistance.
- Increased sales of promotional items by informing customers about current offers.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Chill Crew Member
Dairy Queen Grill & Chill
06.2022 - 10.2022
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Handled cash transactions responsibly while operating the register, ensuring accurate accounting at shift end.
- Supported effective teamwork by communicating clearly with colleagues during busy shifts.
- Balanced speed of service with attention to detail when preparing orders under time-sensitive conditions.
- Demonstrated versatility by performing multiple roles within the team as required; including cashier, cook, or server positions.
- Assisted in inventory management, tracking stock levels and alerting supervisors of low supplies.
- Prepared food items according to established recipes, maintaining consistency in taste and presentation.
- Maintained a clean and organized workspace, ensuring a welcoming environment for patrons.
- Expedited orders accurately and quickly, reducing wait times for customers during peak periods.
- Followed food safety guidelines diligently, minimizing waste while ensuring proper storage conditions for perishable items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
High School Diploma -
Sylvan Hills High School
484 Bear Paw Rd, 7212005-2024
Skills
- Time management
- Cleaning and sanitation
- Strong work ethic
- Customer service
- Problem-solving
- Active listener
- CPR and first aid
- Friendly and likeable
Timeline
Daycare Teacher
Incredible Kidz Academy
12.2023 - 01.2025
Cashier
Shoe Carnival
09.2023 - 12.2023
Chill Crew Member
Dairy Queen Grill & Chill
06.2022 - 10.2022
High School Diploma -
Sylvan Hills High School
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