Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jaileane Alford

Bronx,NY

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

4
4
years of professional experience

Work History

Receptionist

Citimed
04.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Counter Sales Associate

Magnolia Bakery
04.2024 - 08.2024
  • Ensured effective customer interactions through clear and upbeat dialogue.
  • Resolve customer problems with a sense of urgency
  • Complete every work duty with exceptional quality.
  • Wrap and stock desserts and supplies
  • Arranged dessert showcases and managed sales item inventory.
  • Keep workstations and areas neat and clean

SYEP Worker

New York City Public Library
06.2021 - 06.2023
  • Provide program support with handing out lunch and snack
  • Assist children one-on-one and in small groups with assignments in math, science, social studies, and other topics, providing direction, clarity, and understanding
  • Instruct children in the use of directories, indexes, and other reference materials
  • Encourage the development of math skills through the use of Web-based technology
  • Summer Youth Employment Program, June2021- June2023

Barista

Gregorys Coffee
02.2022 - 02.2023
  • Assisted in taking orders and preparing coffee beverages
  • Maintained a clean and organized café environment
  • Provided friendly and efficient customer service
  • Restocked supplies and ensured a seamless workflow

Education

N/a - Healthcare Policy And Management

New York City College of Technology
Brooklyn, NY

Skills

  • Knowledge of Microsoft Office
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Skilled at Internet research and navigation
  • Fluent in English and Spanish
  • Positive attitude
  • Highly responsible and reliable
  • Works well under pressure
  • Works well with kids
  • Organization skills

Timeline

Receptionist

Citimed
04.2024 - 12.2024

Counter Sales Associate

Magnolia Bakery
04.2024 - 08.2024

Barista

Gregorys Coffee
02.2022 - 02.2023

SYEP Worker

New York City Public Library
06.2021 - 06.2023

N/a - Healthcare Policy And Management

New York City College of Technology

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Jaileane Alford