Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Jaileeann Contreras Diaz

Dudley,NC

Overview

6
6
years of professional experience

Work History

Tax Preparer

Liberty Tax Services
Bronx, NY
01.2022 - 03.2024
  • Completed all tax forms in accordance with policies and in compliance with legislation and regulations
  • Fix rejections for Federal and State
  • Help clients with audit for the Federal and State.

Retail Sales Associate

Macy's
Bronx, NY
04.2022 - 02.2023
  • Greeted customers and engaged in conversation to assess needs
  • Received and processed online orders for shipment or store pick-up
  • Cleaned and organized sales floor in accordance with company merchandising standards
  • Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made.

Packer

CASE FARMS
Dudley, NC
07.2020 - 08.2021
  • Loaded materials and products into package processing equipment
  • Examined and inspect containers, materials, and products to ensure that packing specifications are met
  • Measured, weigh, and count products and materials
  • Marked and label containers, container tags, or products, using marking tools.

Cashier/Server

HARDEE'S
Mount Olive, NC
06.2018 - 09.2018
  • Checked with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collected payments from customers
  • Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Informed customers of daily specials.

Education

High School Diploma -

Spring Creek High School
Seven Springs
06.2020

Bachelor of Science (B.S.), Computer Science - Computer Science

Lehman College
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Some College (No Degree) - Criminal Justice

Wayne Community College
Goldsboro, NC

Skills

  • English
  • Spanish

Additional Information

Completed all tax forms in accordance with policies and in compliance with legislation and regulations., Fix rejections for Federal and State, Help clients with audit for the Federal and State, Greeted customers and engaged in conversation to assess needs., Received and processed online orders for shipment or store pick-up., Cleaned and organized sales floor in accordance with company merchandising standards., Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made., Loaded materials and products into package processing equipment., Examined and inspect containers, materials, and products to ensure that packing specifications are met, Measured, weigh, and count products and materials., Marked and label containers, container tags, or products, using marking tools., Checked with customers to ensure that they are enjoying their meals and take action to correct any problems, Collected payments from customers., Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required., Informed customers of daily specials.

References

  • Liberty Tax Services, Bronx, New York, Tax Preparer, 01/2022, Present
  • Macy's, Bronx, New York, Retail Sales Associate, 04/2022, 02/2023
  • CASE FARMS, Dudley, Carolina, Packer, 07/2020, 08/2021
  • HARDEE'S, Mount Olive, North Carolina, Cashier/Server, 06/2018, 09/2018

Timeline

Retail Sales Associate

Macy's
04.2022 - 02.2023

Tax Preparer

Liberty Tax Services
01.2022 - 03.2024

Packer

CASE FARMS
07.2020 - 08.2021

Cashier/Server

HARDEE'S
06.2018 - 09.2018

High School Diploma -

Spring Creek High School

Bachelor of Science (B.S.), Computer Science - Computer Science

Lehman College

Some College (No Degree) - Criminal Justice

Wayne Community College
Jaileeann Contreras Diaz