Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Jaileen Mercado

Jaileen Mercado

Lake Worth

Summary

Reliable professional with experience in health care and customer service. Demonstrates strong problem-solving abilities and exceptional communication skills. Eager to contribute to a team dedicated to delivering quality care and support.

Overview

2
2
years of professional experience
9
9
Certifications

Work History

HHA

All VIP Care
West Palm Beach
06.2024 - 02.2026
  • Assisted clients with daily living activities and personal care tasks.
  • Assisted with meal preparation and ensured proper nutrition for clients.
  • Maintained clean and well-organized a clean and well-organized environment for client happiness and safety.
  • Provided companionship and emotional support to improve client mental health and overall quality of life.

Waitress

Isla del Coqui Restaurant
Greenacres City
01.2024 - 11.2024
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Managed cash register transactions and processed payments swiftly.
  • Educated customers on menu items and specials to enhance their experience.
  • Developed positive relationships with regular customers through friendly conversation.

Education

Diploma - Pharmacy Technician

Medical Institute of Palm Beach
Greenacres, Florida
01-2015

High School Diploma -

Catalina Morales De Flores
Moca, Puerto Rico
05-2002

Some College (No Degree) - Business Administration And Management

UPR
Aguadilla, Puerto Rico

Some College (No Degree) - Office Administration

Universidad Del Turabo
Isabela, Puerto Rico

Some College (No Degree) - Medical Coding Specialist

MedVance Institute
Palm Springs, Florida

Skills

  • Client relationship management
  • Customer service
  • Order processing
  • Cash handling
  • Cleanliness maintenance
  • Menu knowledge

Languages

English
Full Professional
Spanish
Full Professional

Certification

HSI-CPR-AED

Timeline

HHA

All VIP Care
06.2024 - 02.2026

Waitress

Isla del Coqui Restaurant
01.2024 - 11.2024

Diploma - Pharmacy Technician

Medical Institute of Palm Beach

High School Diploma -

Catalina Morales De Flores

Some College (No Degree) - Business Administration And Management

UPR

Some College (No Degree) - Office Administration

Universidad Del Turabo

Some College (No Degree) - Medical Coding Specialist

MedVance Institute
Jaileen Mercado