JAILEEN RAMOS COTTS

• Managed cross-functional projects supporting operations, enrollment, transportation, procurement, food services, and student programming across multiple campuses.
• Coordinated staff engagement initiatives, professional development events, recognition programs, and vendor partnerships, overseeing logistics, budgets, and communications.
• Administered purchasing and procurement processes, including vendor management, purchase orders, approvals, inventory tracking, and budget oversight.
• Developed and implemented systems, workflows, and process improvements that increased operational efficiency, accountability, and collaboration across departments.
• Served as the primary liaison between school leadership, vendors, transportation providers, and internal teams to ensure successful project execution and service delivery.
• Created professional communications, marketing materials, surveys, newsletters, and branded resources using Canva and Google Workspace.
• Managed multiple projects simultaneously by tracking timelines, deliverables, budgets, and operational priorities in a fast-paced educational environment.

.

Human Resources

• Assists school hiring practices by:
• Updating available positions on hiring platform
• Distributing applicant resumes to hiring managers to support interview process
• Coordinating and participating in out of the country teacher recruitment project.
• Supports new employee onboarding/offboarding.
• Coordinating all necessary onboarding documentation and swag bags
• Collecting/Distributing classroom keys in conjunction with custodial staff
• Submitting and communication employee IPS badge requests and appointments
• Maintaining content on employee tracker and via Tilson HR system
• Tracking completion and providing communication of required staff training

Recruitment & Enrollment

• Assists Enrollment Associate as needed to support recruitment and enrollment initiatives, specifically focused on Spanish-speaking families by:
• Supporting and participating/attending in Student Recruitment and enrollment events
• Ensuring accuracy and completeness of incoming documents by creating systems and trackers to organize information
• Meeting/Calling Spanish-speaking families to assist and finalize the registration process

Nutrition Services

• Assists Cafeteria Manager as needed to support all student meal services by:
• Ensuring completion of mandatory cafeteria staff training
• Coordinating with IDOE and cafeteria staff to ensure operational compliance
• Coordinating with Director of Finance to ensure student meal counts are recorded and submitted monthly

• Conducted Strong Start meetings with students and families so they can know the school culture and have a successful school year.
• Worked on matriculation and enrollment for returning and new students
• Kept updated enrollment tracker to have current rosters
• Conducted external recruitment for kindergarten by visiting community events and childcare
• Did canvassing for K-12 enrollment as well as tabling in multiple fairs
• Worked with attendance and truancy for grades K-12 by having communication with parents.

• Executed record filing system to improve document organization and management
• Scheduled office meetings and client appointments for staff teams
• Developed and updated spreadsheets and databases to track, analyze, and report on income and expenses
• Managed filing system, entered data, and completed other clerical tasks
• Managed phone and email correspondence and handled incoming and outgoing mail
• Work as a logistic coordinator for state-wide events coordinating all the planning, reservations and all around event logistics.
• Annually we host around 15 different events for the different ministerial departments including Youth, Women's and Men's Ministry.
• Worked with over 96 churches and their lead pastors throughout the state in regard to state events, church reporting, and overall church performance.

• Mapped current business and operational processes and offered recommendations for improvement
• Managed day-to-day business operations.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

• Boosted student confidence and communication skills through engaging group activities and presentations.
• Managed classroom behavior effectively, maintaining a focused and respectful learning environment for all students.
• Assisted in organizing school events such as cultural celebrations or parent-teacher conferences, enhancing community engagement and involvement.
• Supported teachers in creating multimedia presentations, enriching lesson delivery.

• Delegated daily tasks to employees, streamlining daily progress and efficiency
• Enhanced operational efficiency and productivity by managing budgets, accounts and on the field crews
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
• Developed and maintained successful relationships with vendors, suppliers and contractors
• Was key in gaining over 19 more clients over the years and created long term relationship with them
• Increased the company's revenue to over 1 million dollars
• Increased the amount of employees from 45 to 135 over the years

• Conducted direct survey with target individuals and reviewed market data
• Screened patient records, databases and physician referrals to identify prospective candidates for research studies
• Gathered, processed, and shipped lab specimens
• Screened patient records, databases, and physician referrals to identify prospective candidates for research studies