Jai Lei Jackson
Orlando,Florida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Associate
Watch Station International
11.2021 - 06.2023
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Ensured compliance with company policies and procedures, maintaining safe and secure work environment for all staff members.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Increased store sales by creating visually appealing merchandise displays and product placements.
Associate
Andretti
05.2019 - 08.2021
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Led training sessions for new employees to ensure smooth integration into company culture and workflow.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
Bachelor of Science - Political Science
Johnson & Wales University
Providence, Rhode Island05.2023
High School Diploma -
Olympia High School
Orlando, Florida05.2019
Skills
- Fast Learner
- Microsoft Office
- Customer service
- Relationship Building
- Teamwork and Collaboration
- Excellent People Skills
- Good listener
- Sales Experience
activities
- Girl Scout, 6 years, Goal Setting, Decision Making, Money Management, People Skills, and Business Ethics
- Track & Field, 3 years, Consistency, Discipline, Endurance, Respect and Teamwork
- Boys’ Basketball Manager, 3 years, Communication, Discipline, Office Skills, Respect, Time Management and Teamwork
- Social Media Management and Influencer , 2 years, Time Management, Tech Savvy, People Skills
Timeline
Sales Associate
Watch Station International
11.2021 - 06.2023
Associate
Andretti
05.2019 - 08.2021
Bachelor of Science - Political Science
Johnson & Wales University
High School Diploma -
Olympia High School
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