Jailene Alarcon
Springdale,AR
Summary
Dynamic Retail Manager with a history of achieving and exceeding business objectives. Skilled in strategic product presentation that elevates customer satisfaction and sales performance. Known for fostering high-performing teams in high-pressure environments. Certified forklift operator, eager to contribute leadership and organizational expertise to a new opportunity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Nilfisk
Bentonville, AR
07.2025 - Current
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular equipment inspections to ensure safety compliance and operational readiness.
- Collaborated with team members to optimize inventory storage and retrieval processes.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
Visual Merchandiser
Winston Retail
Leavenworth, Kansas
06.2024 - Current
- Managed all visual merchandising for a dedicated Walmart location, driving product visibility and sales through strategic in-store execution.
- Executed brand directives, planograms, and seasonal floor sets to create high-impact displays aligned with national campaigns.
- Maintained clean, organized, and shoppable displays that attracted attention and encouraged customer purchases.
- Collaborated with Walmart leadership to secure key product placements and ensure timely updates for promotions and launches.
- Monitored inventory levels and product flow to optimize merchandising and reduce missed sales opportunities.
- Delivered detailed post-visit reports with visual documentation and insights to improve brand performance and store impact.
- Represented Winston Retail and partner brands with professionalism, precision, and a focus on sales-driven merchandising.
Store Manager
Lids
Overland Park, Kansas
01.2024 - 06.2024
- Managed all aspects of daily store operations, including staffing, scheduling, inventory control, and merchandising.
- Led, trained, and developed a team of associates to meet and exceed sales goals and deliver excellent customer service.
- Maintained store standards in alignment with Lids brand expectations, including visual merchandising and cleanliness.
- Oversaw hiring, onboarding, and performance management, fostering a positive and productive work environment.
- Handled store opening and closing procedures, cash handling, bank deposits, and POS system management.
- Drove sales through customer engagement, upselling strategies, and promoting loyalty programs.
- Ensured compliance with company policies, loss prevention practices, and operational procedures.
- Collaborated with district management on promotions, product launches, and performance improvement plans.
Manager
JD
Kansas City, MO
11.2022 - 12.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
Electronic Tester
GOTRG
Rogers, AR
06.2021 - 03.2022
- Repaired malfunctions, reassembled items and performed final tests.
- Completed clean and efficient soldering of components.
- Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation.
- Reset and fully whip out data base.
Education
Associate of Science - undefined
Neosho County Community College
Chanute, KSHigh School Diploma - undefined
Har-Ber High School
Springdale, AR05.2017
Skills
- Employee training
- Issue resolution
- Salesforce administration
- Customer support
- Performance assessment
- Project management
- Operations management
- Collaborative teamwork
- Communication skills
- Technical proficiency
- Business analysis
- Time prioritization
- Marketing strategies
- Attention to detail
Certification
- Retail Academy Certifications
- Selected Participant (1 of 8 chosen from multiple regions)
- Completed an intensive 7-week, fully paid program focused on advanced retail merchandising, sales, and leadership skills.
LANGUAGES
English: Native/ Bilingual
Spanish: Native/ Bilingual
AWARDS
BEST-IN-CLASS, Created award-winning visual displays recognized as the best in the region for creativity and impact., One of the first on my team to have a display design adopted as an official Walmart directive, setting a new standard across stores.
Timeline
Warehouse Forklift Operator
Nilfisk
07.2025 - Current
Visual Merchandiser
Winston Retail
06.2024 - Current
Store Manager
Lids
01.2024 - 06.2024
Manager
JD
11.2022 - 12.2023
Electronic Tester
GOTRG
06.2021 - 03.2022
Associate of Science - undefined
Neosho County Community College
High School Diploma - undefined
Har-Ber High School