Jailene Arizmendiz
El Paso,TX
Summary
Proven track record in fostering educational and customer service excellence, demonstrated at Grifols Biomat USA. Skilled in critical thinking and early childhood education, I excel in creating positive environments and resolving conflicts with empathy, significantly enhancing client and student engagement.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Hart Elementary School
01.2024 - 06.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
Customer Service Representative
Grifols Biomat USA
06.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Childcare Teacher
Club Adventure Childcare
06.2021 - 04.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Increased student participation by implementing creative and interactive learning activities.
Education
Bachelor of Arts - Bilingual Education
The University of Texas At El Paso
El Paso, TX05.2026
Associate of Arts - Elementary Education
El Paso Community College
El Paso, TX05.2023
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Call center experience
- Early Childhood Education
Timeline
Teacher's Assistant
Hart Elementary School
01.2024 - 06.2024
Customer Service Representative
Grifols Biomat USA
06.2022 - 05.2023
Childcare Teacher
Club Adventure Childcare
06.2021 - 04.2022
Bachelor of Arts - Bilingual Education
The University of Texas At El Paso
Associate of Arts - Elementary Education
El Paso Community College
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