Jailene Garcia
Los Angeles,CA
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Family Babysitter
Family Babysitter - Occasional
11.2022 - 02.2024
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Guest Service Representative
Target
06.2020 - 06.2022
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Maintained high level of professionalism and discretion when dealing with guests.
- Created welcoming and comfortable environment for guests.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
No Degree - Public Health
University of California, Merced
Merced, CAHigh School Diploma -
Alliance Renee And Meyer Luskin Academy
Los Angeles, CA06-2019
Skills
- Time management
- Problem-solving
- Following directions
- Critical thinking
- Reliability
- Maintaining safe environment
- Multitasking and organization
- Patience and empathy
- Microsoft Excel
- Fluent bilingualism
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Family Babysitter
Family Babysitter - Occasional
11.2022 - 02.2024
Guest Service Representative
Target
06.2020 - 06.2022
No Degree - Public Health
University of California, Merced
High School Diploma -
Alliance Renee And Meyer Luskin Academy
Similar Profiles
Jessica TellecheaJessica Tellechea
Babysitter at Family Babysitter - OccasionalBabysitter at Family Babysitter - Occasional
Makenzie ColeMakenzie Cole
Babysitter at Family Babysitter - OccasionalBabysitter at Family Babysitter - Occasional
Francesca HowarthFrancesca Howarth
Babysitter at Occasional BabysitterBabysitter at Occasional Babysitter