Jailene Garcia
Hawthorne Healthcare and Wellness Centre
Inglewood,CA
1
Language
1
Certification
11
years of professional experience
Compassionate and dependable healthcare professional with 6 years of CNA experience and a background in customer service as an Airport Wheelchair Agent. Skilled at working with people of all backgrounds with patience, empathy, and professionalism. Strong communication and collaboration skills. Reliable team player who remains calm and positive in fast-paced environments.
Work History
Certified Nursing Assistant
7 Years 8 Months- Assist residents with bathing, dressing, grooming, and daily living activities.
- Monitor vital signs and reported changes in resident conditions
- Document care activities accurately in resident records and shift reports.
Wheelchair Agent
3 Years 8 Months- Coordinated wheelchair passenger assistance across curbside locations, ticket counters, security checkpoints, and aircraft boarding areas.
- Assisted passengers through security checkpoints and customs, managed boarding support using aisle access.
- Delivered friendly, empathetic patient communication with focused attention on passenger care.
Education
Vocational Nursing Program-NCLEX Pending
Skills
Patient-focused care
HIPAA compliance
Reliable team player
Electronic charting
Medical terminology
Mobility assistance
Patient relationship building
Family support and assistance
Calm and level-headed under duress
Certification
Restorative Nurse Assistant
Languages
Spanish
Full Professional
Timeline
Certified Nursing Assistant
Hawthorne Healthcare and Wellness Centre
02.2019 - CurrentRead More
Wheelchair Agent
Airport Terminal Management
06.2015 - 02.2019Read More
California Career Institute
Vocational Nursing Program-NCLEX Pending
Read More