Jailene Mendoza
Houston,US
Summary
Currently pursuing a degree in Spanish with a minor in education with a focus on teaching. Strong listening skills and patience enhance the ability to engage effectively with students and clients. Committed to fostering a love for learning and personal growth in young individuals. Passionate about environmental stewardship and community service, with a dedication to continuous self-improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Attendant
The Houstonian Hotel, Club & Spa
Houston, TX
11.2024 - Current
- Supervised youth activities, fostering a safe and enjoyable environment for participants.
- Organized and facilitated educational and recreational programs for children.
- Monitored youth behavior, promoting adherence to established rules and regulations.
- Assisted in the supervision of youth activities, ensuring safety and proper conduct.
- Conducted group activities for children such as games, sports, music and art projects.
- Monitored physical surroundings during activities, ensuring safety for all participants.
Salesman/ Cashier/Host
Indomable Western Wear
Houston, US
04.2022 - 07.2024
- Indomable western wear is a well-established Western apparel and accessories retailer committed to providing high-quality products and exceptional customer service. With a longstanding reputation for authenticity and customer satisfaction, they cater to individuals passionate about Western culture and fashion.
- Achieved and exceeded sales targets through effective upselling and customer engagement.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Demonstrated effective verbal and written communication with customers in various settings.
- Demonstrated deep understanding of product features and benefits to assist customers.
- Ensured resolution of customer problems by verifying implementation of appropriate changes.
- Identified issues proactively and implemented effective solutions to improve operations.
- Reviewed claims adjustments with dealers, assessing claimed defective parts and determining approval status.
- Maintained accuracy and quality in tasks through meticulous attention to detail.
- Managed multiple tasks effectively through strong organizational and time management skills.
Retailer/ Salesmen/ cashier
Sarah's Couture
Houston, US
05.2019 - 04.2020
- Provided personalized customer service to clients, assisting in selecting quinceañera dresses tailored to individual preferences and event requirements.
- Managed transactions with accuracy and efficiency using POS systems.
- Achieved sales targets consistently through strong product knowledge and attention to client needs.
- Built and maintained positive client relationships, contributing to overall customer satisfaction and boutique success.
- Maintained organized inventory and ensured a visually appealing showroom environment.
- Answered telephones, provided information to callers, and efficiently directed messages to appropriate individuals.
- Completed forms following company procedures to ensure compliance and accuracy.
Salesmen
Arredondo Western Wear
Houston, US
08.2018 - 06.2019
- Delivered exceptional customer service and product knowledge to customers seeking high-quality Western work boots, enhancing overall shopping experience.
- Assisted customers in selecting boots tailored to specific needs for rugged outdoor work or stylish everyday wear, fostering customer loyalty.
- I effectively managed inventory, ensuring stock levels were maintained to meet customer demand.
- Contributed to positive shopping experience through attention to detail and commitment to customer satisfaction, reinforcing store's reputation for quality and reliability.
Education
Bachelor of Arts - Spanish
University of Houston Main-Campus
Houston, TX02.2026
High School Diploma -
Yes prep North Forest
Houston, TXMinor - Education
University of Houston
Houston, TXSkills
- Youth engagement
- Customer service
- Customer engagement
- Communication skill
- Bilingual communication
- Conflict resolution
- Sales techniques
- Product Knowledge
- Social perceptiveness
- Flexible schedule
- Cash handling
Languages
English
Full Professional
Spanish
Full Professional
Certification
CPR-Cardiopulmonary resuscitation
Affiliations
Volunteering Teacher- Confirmation classes
Timeline
Youth Attendant
The Houstonian Hotel, Club & Spa
11.2024 - Current
Salesman/ Cashier/Host
Indomable Western Wear
04.2022 - 07.2024
Retailer/ Salesmen/ cashier
Sarah's Couture
05.2019 - 04.2020
Salesmen
Arredondo Western Wear
08.2018 - 06.2019
Bachelor of Arts - Spanish
University of Houston Main-Campus
High School Diploma -
Yes prep North Forest
Minor - Education
University of Houston