Jailene Rizo

• Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
• Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Established rapport with regular customers, fostering loyalty through exceptional service.

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

• Learning Changing Menu Specials and Informing Guest
about deals
• Able to resolve conflict to ensure the best alternative for
the guest.
• Able to memorize patrons and their orders.
• Have gained effective communication skills.

• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.

• Practice of clear verbal and written communication.
• Knowledge of Food Service Regulations and Safety.
• Able to maintain physical stamina and lifting.

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

• Set up decorations, equipment, and food services for various
activities.
• Provided educational, nutritional, emotional, and social
needs of children under my care.
• Planned, organized, facilitated and promoted diverse
recreational programs.
• Promoted fun, safe, and inclusive environment by
monitoring activities of campers to identify and address
behavioral issues.

• Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.