Jailene Taveras
Philadelphia,PA
Summary
Wanting to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Balloon and Event Stylist
Jays Envision LLC
03.2021 - Current
- Established working relationships with clients by organizing various events.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
- Corresponded with clients to answer questions and resolve issues.
- Performed face-to-face meetings to finalize contract for services and event details.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Reviewed event bills to confirm accuracy and approve payment.
- Brainstormed and implemented creative event concepts and themes.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Utilized social media to promote events and increase attendance.
- Developed creative themes for events and created related activities to engage attendees.
Bilingual Patient Advocate
Elevate PFS
06.2022 - 03.2024
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
- Worked effectively with staff from all departments to coordinate resolutions.
- Entered details into computer systems and managed database of information.
- Educated patients and families on healthcare options and financial support resources.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Relationship Banker
Bank of America Corporation
10.2020 - 08.2021
- Greet clients, schedule appointments, verify and update client information, inform of wait times, call for reminders
- Open checking and savings accounts
- Meet and exceed sales referral goals
- Perform teller duties and ATM balancing and maintenance.
Customer Service Representative
Bank of America Corporation
11.2018 - 10.2020
- Perform teller duties and ATM balancing and maintenance
- Verify clients, admitting them to their safety deposit box(s)
- Maintain client and bank operations by keeping information confidential
- Cross-sell bank products by answering inquiries, informing clients of new services and product promotions, and directing customers to a branch representative.
Customer Service Representative
Fancy Face Beauty Supply Store
09.2017 - 04.2018
- Greeted and assisted customers with their shopping needs
- Maintained the standards on the floor and restock items when necessary
- Promoted sales and influence customers to purchase goods
- Conducted and interpret cashier reports
- Handled cash and credit card transactions
S
Education
Bachelor of Science - Psychology
Grand Canyon University
Grand Canyon, AZ12-2018
High School Diploma -
Little Flower High School For Girls
Philadelphia, PA06.2015
Skills
- Microsoft Office
- Excellent writing and communication skills
- Team oriented
- Customer Service
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Client Communication
- Creative vision
- Floral design
- Design Planning
- Professionalism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Patient Advocate
Elevate PFS
06.2022 - 03.2024
Balloon and Event Stylist
Jays Envision LLC
03.2021 - Current
Relationship Banker
Bank of America Corporation
10.2020 - 08.2021
Customer Service Representative
Bank of America Corporation
11.2018 - 10.2020
Customer Service Representative
Fancy Face Beauty Supply Store
09.2017 - 04.2018
S
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Little Flower High School For Girls
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