Jailene Medina
Los Angeles,CA
Summary
Empathetic and dedicated Veterinary Technician Assistant skilled in preventive care, diagnostic testing, and patient handling. Passionate about supporting veterinary teams and improving animal well-being. Currently seeking a role where I can continue to grow both personally and professionally while making a positive impact in the lives of animals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Tech Assistant
Washington Blvd. Animal Hospital
04.2024 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas and kennels to prevent diseases and control odors.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
- Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Collaborated with the veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Educated clients on post-surgical care and nutrition.
Veterinary Assistant
Banfield Pet Hospital
05.2021 - 04.2024
- Processed new patients and updated client records with key information using a software called PetWare.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Assisted in development of treatment plans, collaborating closely with veterinarians to address specific patient needs.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
- Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
Education
Bachelor's degree - Animal Sciences
UC Davis
Davis, CA06.2020
Skills
- Comfortable assisting with ICU-level treatments and monitoring
- Comfortable with medication administration by PO, SQ, IM, and IV
- Diagnostic imaging and testing proficiency
- Efficient with animal handling and restraining on small animals and pocket pets
- Efficient patient triaging
- Efficient with Cornerstone and Instinct software
- Fear Free Certified
- Proficient in preventive care
- Record management, client communication & customer service
Certification
- Fear Free Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Veterinary Tech Assistant
Washington Blvd. Animal Hospital
04.2024 - Current
Veterinary Assistant
Banfield Pet Hospital
05.2021 - 04.2024
Bachelor's degree - Animal Sciences
UC Davis
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