Bilingual Certified and upbeat engineering professional with experience in sales and accounting successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and strong administrative and problem-solving abilities. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Representative
Bautista Auto Sales
Greenville, NC
09.2023 - Current
Enhanced company reputation by providing exceptional customer service and support.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Assisted in training new hires and offered ongoing support to help them reach their full potential.
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Communicated with clients and customers to gather, provide and share updated information on products and services.
Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Provided valuable input during team meetings, resulting in the identification of new opportunities for growth and development within the organization.
Contributed to team sales goals by upselling products and services to customers.
Implemented innovative marketing strategies that led to an increase in brand awareness and customer engagement.
Accounting
Bautista Auto Sales
Greenville, NC
09.2023 - Current
Safeguarded company assets through diligent monitoring of credit limits and conducting thorough credit checks on potential customers.
Increased efficiency in processing invoices by utilizing accounting software to automate routine tasks.
Maintained accurate financial records by regularly updating account information and ensuring timely data entry.
Maximized cash flow by accurately recording customer payments and managing payment schedules.
Enhanced financial accuracy with consistent reconciliation of accounts, identifying and resolving discrepancies promptly.
Reduced outstanding accounts receivable balances by implementing efficient follow-up procedures and streamlining invoicing processes.
Collaborated with sales teams to resolve billing disputes and expedite payment collections effectively.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Prepared and filed tax forms to meet needs of customers.
Prepared working papers, reports and supporting documentation for audit findings.
Tracked funds, prepared deposits and reconciled accounts.
Collected and reported monthly expense variances and explanations.
Trained new employees on accounting principles and company procedures.
Identified legal tax savings and recommended ways to improve profits.
Private Babysitter
Independent Work
New Jersey
04.2023 - 08.2023
Developed strong relationships with both parents and children, fostering trust and open communication.
Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
Maintained a clean, organized, and safe home environment for children under care.
Prepared nutritious meals and snacks to meet dietary needs of the children.
Observed changes in behavior or health concerns promptly reporting them to parents for further evaluation.
Established a consistent daily routine for the children, promoting healthy habits and time management skills.
Implemented engaging learning activities based on individual interests of each child under care.
Planned creative arts and crafts projects to encourage self-expression and creativity in children.
Facilitated independence among the children by teaching them self-care tasks such as dressing themselves or brushing their teeth.
Administered first aid or medication as needed, following parent instructions and medical guidelines.
Enhanced children''s social skills by organizing play dates and group activities.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Communicated positively with children and guardians.
Communicated with parents regarding children's progress and development, raising any issues.
Played games, worked on puzzles, and read books to young children.
Taught children to organize toys, wash hands, and share by leading by example.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Planned fun outings and educational activities to keep children entertained.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Prepared healthy, age-appropriate snacks and meals.
Taught children basic life skills, manners and personal hygiene.
Administered medications, following strict instructions from parents and medical labels.
Monitored children's play activities to verify safety.