Jailine Guerrero
Spring,TX
Summary
Dedicated Medical Assistant with a proven track record at Maxxam Hormone and Health Clinic, excelling in patient care and clinical documentation. Demonstrated ability to enhance patient satisfaction through effective communication and professionalism. Skilled in phlebotomy and HIPAA compliance, significantly improving clinic efficiency and patient trust.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Maxxam Hormone and Health Clinic
01.2020 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Associate Degree in Nursing - Nursing
Tyler Junior College
Tyler, TX05-2025
Bachelor's in Nursing - Nursing
University of Tyler
Tyler, TX05-2025
Associate of Science -
Lone Star College
Houston, TX05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Patient-focused care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- Reliable team player
- Specimens collection and processing
- Professionalism and ethics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Maxxam Hormone and Health Clinic
01.2020 - 09.2024
Associate Degree in Nursing - Nursing
Tyler Junior College
Bachelor's in Nursing - Nursing
University of Tyler
Associate of Science -
Lone Star College
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