Jailine A. Martinez
Paterson,NJ
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Store Manager
FinishLine
Paramus, NJ
06.2018 - Current
- Started as a sales associate back in May 2018 at Garden State Plaza in Paramus, NJ. I engaged positively with each customer and provided professional support for sales and service needs.
- On June 2021 I was promoted to Supervisor and took on bigger roles such as establishing and enforcing clear goals to keep employees working collaboratively.
- I became Assistant store manager on February 2023 at Willowbrook Mall in Wayne, NJ. I coached and developed store associates to achieve desired sales and results.
- After less than a year I was promoted to a store manager on September 2023 for Paramus Park Mall in Paramus, NJ.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
Humanitarian Worker
Favorite Staffing
Manhattan, NY
06.2022 - 07.2023
- Greet residents/ guests into the shelter and provide arrival information as well as communicating necessary information to the shelter residents as they arise
- Assist and offer support to shelter guests such as medical assistance , legal assistance, providing food, hygiene products, water, the coordination of laundry and etc
- Ability to keep residents' privacy by not giving out any information about their stay or confirming any of the guest's identification
Account Executive
Excused USA/7DaysSocks
Pompton Lakes, NJ
09.2021 - 10.2022
- Helped develop marketing materials and ideas to increase referrals.
- Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed actionable improvements for existing processes and presented to management.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Sourced new opportunities to introduce products and services to potential customers.
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
Education
Associates Degree - Business Administration: Accounting/Management/Marketing
Passaic County Community College
12.2017
Skills
- Organization
- Hardworking
- Teamwork
- Computer Skills
- Content Management Expertise
- Reliable & Trustworthy
Timeline
Humanitarian Worker
Favorite Staffing
06.2022 - 07.2023
Account Executive
Excused USA/7DaysSocks
09.2021 - 10.2022
Store Manager
FinishLine
06.2018 - Current
Associates Degree - Business Administration: Accounting/Management/Marketing
Passaic County Community College