Overview
Work History
Timeline
Summary
Education
Skills
Work Availability
Accomplishments
Work Preference
Interests
Quote
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Jailton Garcia

Jailton Garcia

Long Beach,CA

Overview

19
19
years of professional experience
5
5
years of post-secondary education

Work History

GM/Team Lead

Wolf’s Brew Coffee
Long Beach
08.2019 - Current
  • Assisted in opening this location by actively making decisions for the store layout, merchandising, financial goals, clientele goals, and other pertinent goals to the operation of the business
  • Manage day-to-day business operations, consisting of inventory organization, tracking, and handling of shipping logistics
  • Analyze daily sales, profits, and business financial goals through meticulous record keeping
  • Establishment of partnerships via collaborative and networking efforts to grow the business
  • Lead team meetings to address product, merchandise, and display design to ensure a stable financial profit margin, client retention, and an influx of new clientele
  • Addressing quality control for all coffee, from roasting to the recipe development of all seasonal and nonseasonal beverages
  • Supervised six staff members, managed their schedules, led team meetings, addressed grievances, and ensured employee morale remained cheerful.

ASM

Ted Baker Limited
Century City
07.2016 - 08.2019
  • Successfully opened a flagship location as a leader of a team of 12 people, spearheading visual merchandising and active decisions in the store layout, and created the system by which our stock room and inventory were managed
  • Successfully collaborated with the district manager to promote the store brand via networking events such as PGA tour events, resulting in revenue increases by 3%, new clientele influx, and clientele retention
  • Created and curated the Instagram page for this store location
  • Management of inventory to ensure successful transfer and tracking of inventory for in-store and online sales and distribution
  • Actively partook in community engagement via local charities and hosted events at our store to expose the brand to new demographics and showcase our commitment to a unique customer service experience.

Operations Project Lead

H&M
Los Angeles
04.2009 - 07.2016
  • Hired to be part of a store opening team of 7 and actively opened 25 stores, from West to East Coast
  • Specific store opening highlights were New York Times Square and Las Vegas locations at Cesar’s Palace
  • In tandem with the team, I conducted store walk-throughs, determined the proper store layouts, and subsequently determined inventory and merchandising needs for the growth and financial success of each store opening
  • My forte was in the ladies' department to have strong KPIs every season via redesign & layout of the department, ensuring steady financial revenue and growth
  • Once a store was opened, I recruited and trained the staff
  • Attended district and supervisory meetings to analyze the financial logistics of the store and each department to address any concerns in economic growth and customer retention
  • Participated in marketing meetings to ensure that financial goals were met, specific inventory was successfully cleared, and active promotional materials had the intended effect.

Inventory Management Specialist

VANS
Culver City
02.2006 - 04.2009
  • Successfully transitioned from part-time seasonal associate to Stockroom manager
  • Reorganized the stockroom and created a blueprint/system by which employees could locate inventory in my absence; this ensured ongoing organization and successful management of the stockroom
  • Successfully assisted in opening 13 stores during my time as stockroom manager
  • I ensured that all stockrooms in each new store were catered to the size and demographic of the store
  • I successfully managed my home store located in Culver City.

Timeline

GM/Team Lead

Wolf’s Brew Coffee
08.2019 - Current

ASM

Ted Baker Limited
07.2016 - 08.2019

Bachelor of Arts - Business Administration And Management

California State University - Long Beach
09.2011 - 06.2016

Operations Project Lead

H&M
04.2009 - 07.2016

Inventory Management Specialist

VANS
02.2006 - 04.2009

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Education

Bachelor of Arts - Business Administration And Management

California State University - Long Beach
Long Beach, CA
09.2011 - 06.2016

Skills

  • Production monitoring
  • Equipment Maintenance
  • Quality control
  • Employee Evaluation
  • Workplace safety
  • Resource Allocation
  • Performance improvement
  • Key performance indicators
  • Client account management
  • Employee scheduling
  • Budget development
  • Telemarketing expertise
  • Cash Handling
  • Consistently meet goals
  • Recipes and menu planning
  • Safety processes and procedures
  • Food preparation and safety
  • Effective leader
  • Project Management
  • Complaint resolution
  • Verbal and written communication
  • Business Development
  • Budget administration
  • Technical Support
  • Client Service
  • Efficient multi-tasker
  • Account management
  • Deadline-oriented
  • Exceptional interpersonal communication
  • Staff training/development
  • Budgeting
  • Relationship building
  • Operations management
  • Sales expertise
  • Recruitment
  • Coaching and mentoring
  • Daily workflow improvement
  • Staff education and training
  • Product development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Resolved product issue through consumer testing.
  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveCompany Culture

Interests

Photography

Cars

Cycling

Rock, Climbing

Running

Hiking

Traveling

Quote

Fall seven times; stand up eight.
Japanese proverb
Jailton Garcia