Jailton Garcia
Marketing
Long Beach,CA
Summary
An experienced owner and operator skills in creating marketing plans, launching products, promoting them, and overseeing their development. Excellent knowledge of social media audience engagement, brand management and expansion over different categories. Results-driven Owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Motivated business professional bringing 14 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Developer
WOLF'S BREW COFFEE
Long Beach, CA
11.2022 - Current
- Spearhead organization of operations including mobilizing inventory, analyzing sales targets, and collaborating with partnership
- Superseded the creation of coffee formulas and their development through various stages
- Logistically manage the shipment of all products and materials, while providing updates status of outgoing shipments
- Worked with local coffee distributors testing, tasking and roasting various beans from all over the world.
- Gained extensive knowledge in data entry, analysis and reporting
- Cultivated interpersonal skills by building positive relationships with others
- Developed and maintained courteous and effective working relationships
- Managed time efficiently in order to complete all tasks within deadlines
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service
Part-Owner & Operator
WOLF'S BREW COFFEE
Long Beach, CA
04.2018 - Current
- Focusing on big picture while keeping authority to make strategic decisions and clearing the path of financial obstacles
- Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring that daily employee shifts ran smoothly
- Assessed and reordered inventory when it dropped below predetermined levels
- Maintain a clean, organized, and prepared store environment, adhering to all health, safety, and sanitation guidelines.
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
- Consulted with customers to assess needs and propose optimal solutions
Assistant Store Manager
Gucci
Century City, CA
03.2017 - 04.2018
- Maintained weekly profit and loss performance reports for luxury retail brands
- Led daily sales and logistics meetings with full- and part-time staff members
- Conducted interviews and organized orientations for new sales advisors
- Provided customer service support on sales floor and behind house logistics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Implemented business strategies, increasing revenue and effectively targeting new markets
Brand Manager
TOPSHOP
Los Angeles, CA
09.2016 - 03.2017
- Established and administered sales, costs, and budget plans for merchandise in the men's department
- Collaborated with store manager weekly on supervision of all employees and projects
- Met daily and weekly deadlines on safety procedures, sales processes, and budget calculation
- Regularly communicated with full-time employees on goal progress; offered coaching or assistance.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences
- Managed and oversaw creative projects to drive quality, accuracy and deadline management
Operations Manager
H&M - Downtown Los Angeles
Los Angeles, CA
04.2011 - 09.2016
- Organized overview of labor objectives processing units from 3000 - 8000 pieces per day
- Performed quality controlled and monitored production Key Points of Interests (KPI's) Department Manager
- Optimized sales through garment presentation and visual standards within the departments
- Supported employees and customers through facilitation of problem solving.
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
Inventory Manager
Vans
Culver City, CA
09.2007 - 04.2011
- Inspect levels of business supplies and materials to identify shortages
- Facilitated and trained staff of a 100 in collaboration with management staff
- Evaluated efficiency and made recommendations for logistics process improvements
- Develop operations systems by determining product handling and storage requirements, enforcing policies and procedures.
- Strengthened inventory processes to balance supply needs with budget and space limitations
- Recorded information, shortages, and discrepancies to keep records current and accurate
Education
Bachelor of Business Administration - Business Administration And Management
California State University - Long Beach
Long Beach, CA 01.2016 - 06.2018
Associate of Business Administration - Business Administration And Management
University Of Phoenix
Costa Mesa, CA 06.2011 - 01.2016
Skills
Operating Systems: Familiarity with PC and Mac
Consulting
Financial Management
Operations management
Strategic planning
Budgeting
Business planning
Staff Management
Business administration
Customer Relations
Business Development
Project Management
Delegation
Coaching and mentoring
Product development
Timeline
Developer
WOLF'S BREW COFFEE
11.2022 - Current
Part-Owner & Operator
WOLF'S BREW COFFEE
04.2018 - Current
Assistant Store Manager
Gucci
03.2017 - 04.2018
Brand Manager
TOPSHOP
09.2016 - 03.2017
Bachelor of Business Administration - Business Administration And Management
California State University - Long Beach
01.2016 - 06.2018
Associate of Business Administration - Business Administration And Management
University Of Phoenix
06.2011 - 01.2016
Operations Manager
H&M - Downtown Los Angeles
04.2011 - 09.2016
Inventory Manager
Vans
09.2007 - 04.2011