Jailyn Chavez
Bradley,IL
Summary
Passionate patient-centered Respiratory Therapist trained in the latest technology and therapeutic techniques. Committed to exceptional patient care through well-communicated teamwork and effective treatment programs. With the ability to maintain professionalism in high-pressure settings.
Overview
4
4
years of professional experience
Work History
Respiratory Therapy Student
Northwestern Memorial Hospital
01.2024 - Current
- Ensured proper equipment functionality by performing routine maintenance checks and troubleshooting issues when necessary.
- Assessed patient and treating their breathing issues
- Educated patients and families in respiratory treatments and care
- Improved patient outcomes by carefully monitoring any changes in vitals, blood gases and breathing treatments
- Promoted teamwork by working alongside medical staff for efficient patient care
Patient Services Representative
Illinois Bone And Joint- Oak Orthopedics
11.2022 - Current
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Implemented effective time management strategies that allowed me to balance multiple responsibilities, resulting in improved productivity and patient satisfaction.
- Used Epic to schedule appointments.
- Served as a key point-of-contact between physicians, nurses, technicians, administrators, other professionals involved in the provision of quality medical services.
Store Sales Associate
Old Navy
10.2022 - 11.2022
- Conducted daily store opening/closing procedures, ensuring proper security measures were followed for a safe store environment.
- Demonstrated flexibility by working extended hours over holidays or during promotional events.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Auto Parts Specialist
O’Reilly Auto Parts
05.2021 - 06.2022
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer support.
- Assisted customers in finding appropriate parts promptly.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Counter Help
Panda Express
02.2020 - 05.2021
- Ensured compliance with health department regulations by adhering to strict cleanliness and safety protocols.
- Supported catering efforts by assembling large-scale orders with attention to detail and punctuality for client satisfaction.
- Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
- Contributed to positive workplace culture through excellent communication skills and proactive problem-solving abilities.
- Greeted customers with smile and provided helpful suggestions.
Education
Associate of Applied Science - Respiratory Therapy
Kankakee Community College
Kankakee, IL12.2024
High School Diploma -
Bradley-Bourbonnais Community High School
Bradley, IL05.2021
Skills
- Documentation
- Committed
- Problem solving
- Stress tolerance
- Arterial blood gas analysis
- Artificial airway management
- Adaptability
- Critical thinking
- BLS/CPR Certified
- Meticulous Approach
- Compassion
- HIPAA Compliance
Languages
Spanish
Native or Bilingual
Timeline
Respiratory Therapy Student
Northwestern Memorial Hospital
01.2024 - Current
Patient Services Representative
Illinois Bone And Joint- Oak Orthopedics
11.2022 - Current
Store Sales Associate
Old Navy
10.2022 - 11.2022
Auto Parts Specialist
O’Reilly Auto Parts
05.2021 - 06.2022
Counter Help
Panda Express
02.2020 - 05.2021
Associate of Applied Science - Respiratory Therapy
Kankakee Community College
High School Diploma -
Bradley-Bourbonnais Community High School