Jailyn Hotchkin
Denton,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Account Services Representative
Sedo Laser
09.2023 - Current
- Advocated for client needs within Sedo to improve experience and increase membership retention.
- Trained staff on operating procedures and company services.
- Maintained up-to-date knowledge of product and service changes.
Cashier
Lake Granbury Marina and Stumpy's
05.2023 - 07.2023
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Server
The Shack In The Back
05.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Served beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Agent
Fox Fitness
05.2020 - 08.2022
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Science - Crminal Justice
University of North Texas
Denton, TX05.2026
Skills
- Document Review
- Strong research skills
- Criminal justice knowledge
- Knowledge of criminal law
- Currently receiving a certificate in trauma informed care
Timeline
Account Services Representative
Sedo Laser
09.2023 - Current
Cashier
Lake Granbury Marina and Stumpy's
05.2023 - 07.2023
Server
The Shack In The Back
05.2022 - 08.2022
Front Desk Agent
Fox Fitness
05.2020 - 08.2022
Bachelor of Science - Crminal Justice
University of North Texas
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