Jailyn Madden
Atlanta,GA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Waffel House
Decatur, GA
05.2024 - Current
- Delivered exceptional customer service by promptly greeting guests, taking accurate orders, and ensuring a pleasant dining experience.
- Collaborated effectively with kitchen staff, hosts, and other wait staff to maintain a smooth workflow and deliver excellent service during peak hours.
- Maintained a clean and organized dining area, including setting and resetting tables, sweeping floors, and ensuring sanitation standards were met.
Cashier
Burger King
Decatur, GA
09.2023 - Current
- Operated point-of-sale (POS) systems to process cash, credit, and mobile payments accurately and efficiently, ensuring a balanced register at the end of each shift.
- Handled customer complaints and feedback with professionalism, ensuring a positive dining experience and fostering repeat business.
- Participated in training sessions and team meetings to stay updated on new products, promotions, and procedures, contributing to a cohesive and knowledgeable team.
Cashier
Wild Adventures Theme Park
Valdosta, GA
05.2022 - 12.2022
- Delivered exceptional customer service by greeting guests, answering questions about park attractions, ticketing, and merchandise, and providing directions.
- Assisted with special requests and accommodations, ensuring a welcoming and inclusive environment for all guests.
- Collaborated with team members, supervisors, and other departments to maintain smooth operations and provide a seamless guest experience.
Education
Associate of Science - Early Childhood Education
Georgia State University
Atlanta, GA05-2025
High School Diploma -
Valdosta High School
Valdosta, GA05-2023
Skills
- Food safety understanding
- Strong multitasking
- Efficient organization
- Effective Communication
- Team Collaboration
- Interpersonal Skills
Timeline
Wait Staff Member
Waffel House
05.2024 - Current
Cashier
Burger King
09.2023 - Current
Cashier
Wild Adventures Theme Park
05.2022 - 12.2022
Associate of Science - Early Childhood Education
Georgia State University
High School Diploma -
Valdosta High School