Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jailyn McCoy

Indianapolis,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Hamilton Trace
05.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Assistant Manager in Training

Circle K Gas Station
05.2024 - Current
  • Enhanced team productivity by providing ongoing training and coaching to staff members.
  • Ensured compliance with company policies, safety regulations, and local laws through regular staff training sessions.
  • Assisted manager in developing sales goals and tracking progress towards achieving them.

Certified Trainer

Raising Cane's Restaurants
03.2023 - 04.2024
  • Provided one-on-one coaching sessions to help individuals improve their skills.
  • Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
  • Monitored progress of learners by administering quizzes or tests during courses or after completion.

Hairstylist

Self Employed Web
05.2022 - 03.2023
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Tracked inventory of supplies used for styling services.
  • Collaborated with other beauty professionals on projects related to hairstyling.

Crew Member

McDonald's
06.2021 - 05.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Manager in Training

Neighborhood Walmart
05.2020 - 04.2021
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Delegating employee assignments, monitored progress and evaluated performance.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.

Crew Member

Arbys Restaurant
06.2019 - 04.2020
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Taco Bell
02.2018 - 04.2019
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Resolved customer complaints in a professional manner.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
06-2020

Skills

  • Creative Problem-Solving
  • Clear Verbal Communication
  • Computer Technology
  • Finance
  • Consistent Approach
  • Data Entry
  • Telephone skills
  • Time Management

Certification

  • Indianapolis Urban league - workforce development

Affiliations

  • Having motivational brunches with women who contribute their professional ideas on ways to better live life while being comfortable with where you are in life.

Timeline

Receptionist

Hamilton Trace
05.2024 - Current

Assistant Manager in Training

Circle K Gas Station
05.2024 - Current

Certified Trainer

Raising Cane's Restaurants
03.2023 - 04.2024

Hairstylist

Self Employed Web
05.2022 - 03.2023

Crew Member

McDonald's
06.2021 - 05.2022

Manager in Training

Neighborhood Walmart
05.2020 - 04.2021

Crew Member

Arbys Restaurant
06.2019 - 04.2020

Crew Member

Taco Bell
02.2018 - 04.2019

High School Diploma -

Hamilton Southeastern High School

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Jailyn McCoy