Jailyn McCoy
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Hamilton Trace
2024.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Assistant Manager in Training
Circle K Gas Station
2024.05 - Current
- Enhanced team productivity by providing ongoing training and coaching to staff members.
- Ensured compliance with company policies, safety regulations, and local laws through regular staff training sessions.
- Assisted manager in developing sales goals and tracking progress towards achieving them.
Certified Trainer
Raising Cane's Restaurants
2023.03 - 2024.04
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
- Monitored progress of learners by administering quizzes or tests during courses or after completion.
Hairstylist
Self Employed Web
2022.05 - 2023.03
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Tracked inventory of supplies used for styling services.
- Collaborated with other beauty professionals on projects related to hairstyling.
Crew Member
McDonald's
2021.06 - 2022.05
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Manager in Training
Neighborhood Walmart
2020.05 - 2021.04
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
- Delegating employee assignments, monitored progress and evaluated performance.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Crew Member
Arbys Restaurant
2019.06 - 2020.04
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Crew Member
Taco Bell
2018.02 - 2019.04
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Hamilton Southeastern High School
Fishers, IN2020-06
Skills
- Creative Problem-Solving
- Clear Verbal Communication
- Computer Technology
- Finance
- Consistent Approach
- Data Entry
- Telephone skills
- Time Management
Certification
- Indianapolis Urban league - workforce development
Affiliations
- Having motivational brunches with women who contribute their professional ideas on ways to better live life while being comfortable with where you are in life.
Timeline
Receptionist
Hamilton Trace
2024.05 - Current
Assistant Manager in Training
Circle K Gas Station
2024.05 - Current
Certified Trainer
Raising Cane's Restaurants
2023.03 - 2024.04
Hairstylist
Self Employed Web
2022.05 - 2023.03
Crew Member
McDonald's
2021.06 - 2022.05
Manager in Training
Neighborhood Walmart
2020.05 - 2021.04
Crew Member
Arbys Restaurant
2019.06 - 2020.04
Crew Member
Taco Bell
2018.02 - 2019.04
High School Diploma -
Hamilton Southeastern High School
- Indianapolis Urban league - workforce development
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