Jailyn Norris
Atlanta,Georgia
Summary
Senior HR Professional with 10+ years of experience in strategic human resources planning, organizational development, and change management. Providing HR expertise and support to help the business achieve its goals by building relationships with key stakeholders, understanding business needs, and delivering a range of HR services such as recruitment, employee relations, policy development, performance management, and talent management. Proven ability to ensure that HR processes are aligned with the overall business strategy and enabling the business to reach its objectives.
Overview
12
12
years of professional experience
Work History
Regional Human Resources Manager
Marel Inc
03.2024 - 08.2024
- Advised and supported line management and employees in compliance with policies and legislation, while handling daily HR tasks.
- Managed HR goals aligned with Company’s mission, vision, and strategy to enhance organizational performance.
- Developed and managed talent retention, development, and reward initiatives within the organization.
- Provided guidance on assessments, career development, and management development
- Independently organized and coordinated HR tasks for own area
- Offered valuable insights and recommendations on employee-related matters such as personnel guidance, conflict resolution, absenteeism reduction, occupational health and safety policy implementation, as well as dismissal procedures and employment conditions.
- Contribute to further development of the HR policies and HR processes that are needed for the performance of the service function or Industry
- Served as a change agent in driving organizational development, cultural changes, and leadership development.
Human Resources Manager
BioTouch
03.2023 - 11.2023
- Develop and implement strategies for attracting, recruiting, and retaining talent
- Recruit candidates for open positions, including screening employment applications, conducting interviews, performing pre-employment tests, and obtaining background checks on employees as necessary
- Managing workers compensation claims and working with insurance providers for the duration of the claim
- Directs and oversees performance management systems and processes (annual reviews, one-on-one coaching, progressive discipline, investigations)
- Oversee the administration of all benefit plans including medical, dental, vision, life, long-term and short-term disability, FSA, 401(k)
- Partner with business leaders on issues pertinent to organizational effectiveness and change management to improve overall organizational performance
- Conducted exit interviews to gain insight into reasons for departure from the company
- Ensured compliance with federal, state, and local employment laws regarding all aspects of Human Resources management.
Human Resources Business Partner
FedEx Ground
08.2017 - 01.2023
- Build and maintain effective relationships with all levels of employees to provide advice, counsel, and guidance on employee related matters and gain valuable feedback to improve processes; provided multi-site support to over 5,000 employees
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to Executive management
- Manage, track, and administer all employee leaves of absence, including but not limited to FMLA, and long-term disability insurance
- Collaborate with executive leadership to understand the organizations goals and strategy including but not limited to staffing, recruiting, succession planning, development, and retention
- Develop and implement performance management programs to ensure employees are meeting expectations and achieving annual goals; conducted exit interviews to gauge areas of success and opportunities for improvement
- Manage employee relations issues, including conducting investigations and providing guidance on disciplinary actions.
Human Resources generalist
United Parcel Service
01.2013 - 08.2017
- Communicated information on company policies to employees and managed any potential conflicts
- Managed and maintained salary structure, job documentation and job description database
- Coordinated with executives, hiring managers and division representatives to ensure smooth interview processes as well as employee onboarding
- Participated in recruitment efforts, providing written materials for LinkedIn and Indeed that increased application rates from qualified candidates by 12%
- Created personnel reports and analysis which accurately assessed the state of the business and supported the development of informed business goals and decisions
- Developed and implemented a union education presentation targeted for hourly employees to ensure knowledge on key topics needed to allow for informed decisions.
Education
MASTER’S IN HUMAN RESOURCES MANAGEMENT -
Trident University International
Cypress, California01.2023
BACHELOR’S IN BUSINESS ADMINISTRATION and Management -
Robert Morris University
Chicago, Illinois09.2017
Skills
- Equal Opportunities Facilitation
- Human Resources Operations
- Personnel Information Systems
- Labor Negotiations
- New Employee Orientation
- Performance Management
- Conflict Resolution
- HRIS Systems
- Employee Relations
- Succession Planning
Personal Information
Title: Human Resources Manager
Timeline
Regional Human Resources Manager
Marel Inc
03.2024 - 08.2024
Human Resources Manager
BioTouch
03.2023 - 11.2023
Human Resources Business Partner
FedEx Ground
08.2017 - 01.2023
Human Resources generalist
United Parcel Service
01.2013 - 08.2017
MASTER’S IN HUMAN RESOURCES MANAGEMENT -
Trident University International
BACHELOR’S IN BUSINESS ADMINISTRATION and Management -
Robert Morris University