Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AssistantManager
Jailyn Miller

Jailyn Miller

New Orleans,LA

Summary

Aspiring Insurance Claims Adjuster; Highly motivated and detail-oriented with a passion for providing exceptional customer service and administrative skills. Self-motivated with excellent problem-solving skills, committed to continuous growth and eager to start a career in the insurance industry. Actively seeking remote roles within the Property, Auto and CAT parameters of the insurance claims adjuster industry.

Overview

5
5
years of professional experience

Work History

Professional Driver

Dream Team Logistics
11.2022 - Current
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients’ complaints
  • Inform customers about new products and services
  • Complete logs and reports
  • Follow DOT regulations and safety standards

Administrative Assistant

Dream Team Logistics
11.2022 - Current
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collaborate with cross-functional teams to streamline project workflows
  • Facilitate the execution of multiple company projects, ensuring on-time task completion
  • Prepare data for various reports, meetings/board agendas, ensuring information packages are complete and meet guidelines for submittal
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Emergency Medical Technician

Our Lady Of The Lake
07.2021 - 10.2022
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.

Shift Lead/Key Holder

Twin Peaks
04.2021 - 10.2022
  • Uphold standards of cleanliness per Health Code and periodic
    Quality Assurance Checks
  • Ensure that alcohol is always served responsibly and in
    accordance with the law
  • Ensured compliance with company policies as well as local health department regulations throughout daily operations.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
  • Established positive rapport with customers and staff members alike through strong communication skills.

Patient Care Coordinator

Krucial Rapid Response
02.2019 - 03.2021
  • Performed analytical and data entry tasks, answering patient calls and questions, scheduling patient visits.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
  • Verified patient insurance eligibility and entered patient information into system.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Education

Claims Adjuster Certification -

Adjuster Pro
New Orleans, LA
01.2024

Bachelor’s Of Science -

Louisiana State University
Baton Rouge, LA

Skills

  • Data Analysis
  • Regulatory Compliance
  • Critical Thinking
  • Customer service and support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Professional Driver

Dream Team Logistics
11.2022 - Current

Administrative Assistant

Dream Team Logistics
11.2022 - Current

Emergency Medical Technician

Our Lady Of The Lake
07.2021 - 10.2022

Shift Lead/Key Holder

Twin Peaks
04.2021 - 10.2022

Patient Care Coordinator

Krucial Rapid Response
02.2019 - 03.2021

Claims Adjuster Certification -

Adjuster Pro

Bachelor’s Of Science -

Louisiana State University

Similar Profiles

CREATE PROFILE
Jailyn Miller