Jailynn Carrillo
Greensboro,US
Summary
Dynamic and results-oriented professional with extensive experience as a Cashier/Server at Las Tejanitas, where I enhanced customer satisfaction and streamlined operations. Skilled in Microsoft Office and exceptional at customer service, I successfully managed social media accounts, significantly increasing engagement. Proven ability in employee training and visual content development, demonstrating a strong blend of technical and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Jason Deli
Greensboro, NC
05.2022 - 11.2024
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Counted and balanced cashier drawers.
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cashier/Server
Las Tejanitas
Greensboro, US
07.2021 - 05.2022
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
- Provided assistance to visitors by quickly resolving their questions and concerns
- Answered questions and orders for call-in customers
- Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
- Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy
- Prepared beverages and filled food orders for customers
- Checked orders for accuracy and delivered food to dine-in, carry-out, and curbside customers
- Managed social media accounts, growing audience engagement.
- Developed GIFs, memes and other entertaining visual content to engage audiences and gain followers.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Greensboro, US
03.2021 - 07.2021
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Trained team members to work as cashiers in accordance with company policies and procedures
- Used cash registers and POS systems to request and record customer orders and compute bills
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Was in charge of arranging and stocking [Type] merchandise
- Keeping the checkout areas clean and orderly
- Answered questions about store policies and concerns to support positive customer experiences
Education
High School -
Northeast Guilford High School
McLeansville, NCSkills
- Time management skills
- Customer service
- Multi-Task Management
- Employee training
- Excellent communication
- Microsoft Office
- Client-focused
- Sales
- Social media management
- Visual content development
Affiliations
i am a stay at home mom
i make and manage a lifestyle account on TikTok
Certification
- Safeserve
Yearbook
- I have tons of experience using canva and editing apps such as tiktok studio and i movie
- i was head editor in yearbook class from 10th -11th and approved all of the pages
- i also made many youtube videos as well and know how to use the applapplication you tube
Timeline
Cashier
Jason Deli
05.2022 - 11.2024
Cashier/Server
Las Tejanitas
07.2021 - 05.2022
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
03.2021 - 07.2021
High School -
Northeast Guilford High School