Jailynn Coulter

Oklahoma City,OK

Summary

Dedicated and compassionate professional with experience in customer service, retail,and healthcare support, Certified in Phlebotomy with strong technical skills in specimen collection, patient interaction, and safety protocols. Know for maintaining accuracy under pressure, building trust with patients and clients, and contributing to a positive team environment.

Overview

years of professional experience

Certification

Work History

Lead Budtender

Fire Depot Dispensary

Spencer, OK

05.2024 - Current

Managed cash register operations and handled transactions accurately.
Assisted customers in selecting the most appropriate strain for their individual needs.
Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.

Retail Merchandiser

Anderson Merchandisers, LLC

Oklahoma City, OK

01.2023 - 05.2024

Collaborated with store teams to implement effective merchandising strategies.
Reorganized sales floor to promote sales, displaying high demand products in prime locations.
Created visual displays to showcase products in interactive and engaging way.
Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.

Cashier/Healthcare Customer Service Representative

Walmart

Tulsa, OK

01.2021 - 01.2023

Processed customer transactions efficiently at the point of sale.
Handled cash, credit, and returns with accuracy and care.
Resolved customer inquiries and complaints with professionalism and patience.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Verified that customers were of legal age to purchase alcohol or tobacco products.

Education

High School Diploma -

Midwest City High School