Jailynne Pleas
San Antonio,TX
Summary
An ambitious and motivated student ready to apply education and Customer Service skills in an entry level position. Offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Career-focused and anxious to showcase qualifications to help launch my career while achieving company goals.
Overview
2
2
years of professional experience
Work History
Receptionist
Americas Best Contacts and Eyeglasses
Bridgeton, MO
12.2022 - 07.2023
- Answer Phones, Set Appointments, Check Patients In, Scan Charts, Verify Insurance
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments.
- Scheduled and confirmed appointments and meetings for management team.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled appointments and maintained and updated appointment calendars.
Cashier/Customer Service Cashier
The Home Depot
Birmingham, AL
04.2022 - 12.2022
- Rang customers out
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Front Desk Agent
Dave and Busters
Huntsville
03.2021 - 10.2021
- Answer Phones, Set Reservations, Help Costumers load play cards
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Scheduled reservations for groups and special events.
- Addressed customer needs in a timely manner.
Education
Bachelor of Science - Computer Science
Alabama A & M University
Normal, ALSkills
- Medical records
- HIPAA
- Vision Receptionist
- Insurance verification
- Patient Care
- Medical Scheduling
- Medical Office Experience
- Babysitting
- Experience Administering Injections
- Phlebotomy
- Nannying
- Anatomy Knowledge
- Vital Signs
- Phone Etiquette
- Microsoft Word
- Computer Skills
- Caregiving
Accomplishments
- Honor Roll Society
- Deans List
- Currently holding 3.6 GPA
Timeline
Receptionist
Americas Best Contacts and Eyeglasses
12.2022 - 07.2023
Cashier/Customer Service Cashier
The Home Depot
04.2022 - 12.2022
Front Desk Agent
Dave and Busters
03.2021 - 10.2021
Bachelor of Science - Computer Science
Alabama A & M University
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