Jaime Acosta
Hobbs
Summary
I am a dynamic technician with a proven track record at Permian Ford, excelling in diagnostics and repairs. Recognized for enhancing workflow efficiency and training junior staff. I have strong mechanical knowledge combined with exceptional customer service skills ensuring optimal vehicle performance and safety. I am committed to quality control and meeting deadlines in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
Permian Ford
Hobbs, NM
01.2026 - Current
- Conducting diagnostics and repairs on vehicles, ensuring optimal performance and safety standards.
- Collaborating with service advisors to address customer concerns and provide effective solutions.
- Utilizing advanced automotive software to track repair history and manage parts inventory.
- Training junior technicians on repair procedures and shop safety protocols, enhancing team efficiency.
- Streamlining workflow processes, reducing turnaround time for vehicle servicing and repairs.
Service Technician Assistant
Permian Ford
Hobbs, NM
07.2021 - 12.2025
- Conducted routine vehicle inspections to ensure adherence to safety standards.
- Executed diagnosis and repair of mechanical issues utilizing specialized diagnostic tools.
- Assisted in the maintenance of service equipment for optimal performance.
- Collaborated with team members to streamline workflow processes in service department.
Lot Associate
Home Depot
Hobbs, NM
12.2020 - 07.2021
- Assisted customers with locating merchandise and navigating store layout
- Maintained cleanliness and organization of outdoor and indoor displays
- Implemented process improvements to enhance workflow efficiency in lot operations
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
Cashier
Home Depot
Hobbs, NM
06.2020 - 12.2020
- Processed customer transactions efficiently
- Assisted customers with product inquiries and recommended solutions.
- Maintained accurate cash drawer, ensuring accountability and integrity.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Ford Asset
New Mexico Junior College
Hobbs, NM05-2023
High School Diploma -
Hobbs High School
Hobbs, NM05-2021
Skills
- Attention to detail
- Customer service
- Works well under pressure
- Multitasking and organization
- Installation and repair
- Vehicle maintenance
- Quality control
- Mechanical knowledge
- Deadline oriented
- Communication with team
Certification
- Certified technician, Ford Motor Company
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Technician
Permian Ford
01.2026 - Current
Service Technician Assistant
Permian Ford
07.2021 - 12.2025
Lot Associate
Home Depot
12.2020 - 07.2021
Cashier
Home Depot
06.2020 - 12.2020
Associate of Applied Science - Ford Asset
New Mexico Junior College
High School Diploma -
Hobbs High School