Jaime Adams
Cerro Gordo,IL
Summary
Experienced customer service professional bringing 14 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Overview
17
17
years of professional experience
Work History
Transportation Analyst
Caterpillar
01.2007 - Current
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Generated documentation and information required for customer shipments.
- Generated monthly performance reports to track and analyze shipping trends.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
Education
Bachelor of Science - Drafting And Design Engineering
Southern Illinois University Carbondale
Carbondale, ILAssociate of Science - Drafting And Design Engineering
Richland Community College
Decatur, IL05.2007
Skills
- Time Management
- Cost Analysis
- Large Order Fulfillment
- Communications
- International Shipments
- Active Listening
- Spreadsheet Tracking
- Transportation and Logistics Coordination
Timeline
Transportation Analyst
Caterpillar
01.2007 - Current
Bachelor of Science - Drafting And Design Engineering
Southern Illinois University Carbondale
Associate of Science - Drafting And Design Engineering
Richland Community College
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