Summary
Overview
Work History
Skills
Accomplishments
Assistant Store Manager
Timeline
Generic

JAIME ALQUISIRA

Chicago,IL

Summary

I have Managed teams of up to 10 Sales Associates throughout the entire HR process from recruitment through to training, performance management, team motivation and pursuit of excellence in all areas of customer relationship management. Directed day-to-day operations including inventory management, merchandising, financial reporting and audits.

Overview

5
5
years of professional experience

Work History

Asssitant Store Manager

Verizon Wireless
12.2024 - Current
  • Assist the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Made key decisions and drove sales through effective leadership and ongoing coaching/development of store sales representatives
  • Assist in the identification of performance gaps.
  • Supervised daily store operations, ensuring smooth workflow, efficient customer service, and achievement of sales goals.
  • Analyze sales trends and KPIs to identify growth opportunities and implement action plans to improve store performance.
  • Lead and motivate a team of 9+ employees, including training, performance reviews, and conflict resolution.

Retail Sales Representative

Verizon Wireless
08.2023 - 11.2024
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Generated additional sales opportunities with upselling and cross selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Assisted with inventory counts, sales associate training and opening/closing the store.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Retail Store Manager

Metro by T-Mobile
01.2020 - 06.2023
  • Recruit, train and motivate all team members to ensure that the store meets and frequently exceeds sales quota on a consistent month-to-month basis.
  • Inspire each team member to meet challenging sales targets and provide exceptional customer service.
  • Ensure store executed District and Area sales strategies.
  • Provide ongoing coaching and development to ensure individual growth using TMUS development programs.
  • Increased customer satisfaction by 10% in year one by proactively managing customer relationships.
  • Trained, led, and developed several sales teams, which produced exceptional results.

Skills

  • Communication
  • Sales Leadership
  • Detail Oriented
  • Relationship building and management
  • Strong multi-tasking
  • Problem-Solving
  • Retail Operations

Accomplishments

  • Top 10% Retail Store Manager
  • Top Customer Experience store 2022
  • 1st 'Midwest Rockstar Manager' recipient
  • Q4 2021 and Q2 2022 Winner Circle Recipient

Assistant Store Manager

• Leading your team by resolving customer issues and assisting with customer transactions.
• Inspiring, training, and coaching your team to deliver an exceptional customer experience.
• Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas.
• Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/ IT as needed to ensure store up-time and functionality).
• Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
• Managing store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.

Timeline

Asssitant Store Manager

Verizon Wireless
12.2024 - Current

Retail Sales Representative

Verizon Wireless
08.2023 - 11.2024

Retail Store Manager

Metro by T-Mobile
01.2020 - 06.2023

Similar Profiles

CREATE PROFILE