JAIME BRODT,MBA,SCHRM-SCP
Mount Laurel,NJ
Summary
SHRM-SCP certified HR and operations professional with over a decade of experience supporting multi-unit environments through compliant, people-centered, and cost-effective administrative practices. Currently serving as a People & Culture Delivery Services Administrator at IKEA U.S. Corporate, with a proven track record of aligning workplace operations with business needs while upholding IKEA values. Recently earned an MBA in Human Resources Management from Temple University’s Fox School of Business, further enhancing my ability to lead cross-functional collaboration, vendor management, and workplace safety initiatives. Known for fostering trust, acting with integrity, and continuously improving systems to create a better everyday life for the many. Passionate about building inclusive, efficient, and secure office environments where people and the business can thrive together.
Overview
21
21
years of professional experience
1
1
Certification
Work History
People & Culture Services Administrator
IKEA North America Services
08.2022 - Current
- Oversee and partner with a portfolio of 26 IKEA US retail stores to ensure a seamless onboarding process, including pre-employment screenings, new hire documents, and consistent communication with candidates and stakeholders
- Provide support and guidance to managers and leaders in upholding compliance and ensuring consistency, facilitate training for HR leaders, and navigating equity, diversity, inclusion, and belonging initiatives
- Implement regional best practices for leadership teams regarding the employee life cycle, HR systems and databases, document control, and other HR matters
- Successfully sourced vendors for IKEA US Retail's 84 locations to implement and expand labor law poster program and maintain legal compliance
- Serve as appointed function representative to analyze engagement survey results, define goals, and collaborate with teams to ensure progress of defined goals in cross-collaborative headquarters group
- Implemented effective Learning Solutions to enhance team productivity
- Spearheaded and developed pre-employment and onboarding process for both the Minor Hiring Initiative and International Mobility Hiring and support as ongoing subject matter expert
- Leveraged an enthusiastic attitude to foster positive relationships with employees and stakeholders, improving overall communication and engagement
Human Resources Manager
Buffalo Wild Wings
08.2021 - 04.2022
- Managed a team of 25, successfully increasing guest satisfaction by 10%, increasing local area completion by 67%, and reducing annual estimated shrink by 28% for one of the highest volume restaurants in the region
- Oversaw diverse HR responsibilities encompassing full-cycle recruitment processes, coordinating onboarding sessions, and adeptly resolving employee concerns and inquiries
- Develop core training and development programs for all staff members to encourage internal growth, engagement, and increased performance.
- Coordinated employee leave programs and benefits administration, overseeing FMLA requests, LOA processing, Workers' Comp claims, and unemployment insurance procedures, ensuring adherence to legal requirements and guiding employees and managers throughout the process.
- Create a workforce scheduling plan for each business function, aligning sales goals and maintaining staffing budgets.
- Adhere to and maintain compliance with labor laws, health codes, safe food handling and sanitation, alcohol service, safety & security systems/procedures, and computer operations.
- Lead and coordinate local marketing efforts, create valuable community connections, and spearhead fundraising initiatives.
- Managed a diverse team of professionals while maintaining an up-to-date Learning Portfolio to track their progress and skill development
- Maintained company compliance with local, state, and federal laws and established organizational standards.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality.
Events & Human Resources Manager
Costco - Club Demonstration Services
05.2015 - 11.2018
- Achieve over 90% store efficiency through strategic campaign partnerships and event management.
- Lead and supervise a workforce of 200 employees, effectively reducing turnover rates and enhancing operational efficiency.
- Collaborate with the team to secure a record number of events hosted by a single Costco location, driving profitability and fostering vendor relationships for increased revenue generation.
- Utilized expert Management skills to implement new Human Resources Policies and procedures, leading to improved efficiency and productivity
- Maintain staffing levels of 40-80 employees post-grand opening, adapting to fluctuating retail seasons.
- Assume the role of District Manager as needed, overseeing multiple locations, ensuring operational excellence, and adherence to company standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering position knowledge and skillset.
Human Resources Generalist
Uno Chicago Grill
10.2004 - 05.2015
- Foster safe work environment by obtaining 100% adherence to OHSA/FDA safety standards and regulations
- Facilitate comprehensive onboarding and orientation processes for new hires, ensuring a seamless integration into the team
- Uphold training store status, training all new managers within the company, ensuring consistent standards and knowledge across the organization
- Coordinate various employee initiatives and activities, fostering a positive work culture and increasing engagement
- Assist in preparing profit and loss statements, budget planning, and financial forecasts
- Increase 60% in sanitation compliance, contributing to a 92% year over year client satisfaction survey
- Develop comprehensive training and development programs for all staff to promote internal growth, engagement, and improved performance
Education
Master of Business Administration - Human Resources Management
Temple University
Philadelphia, PA04.2025
Bachelor of Science - Marketing
Johnson & Wales University
Providence, RI05.2000
Associates Science - Public Relations & Advertising
Johnson & Wales University
Providence, RI05.1998
Skills
- Attention to detail
- HRIS and data management
- Cross-functional collaboration
- Strategic leadership
- Change management
- Training and development
- Office administration
- Microsoft Office proficiency
- Customer service excellence
- HR policies and procedures
- Background checks and onboarding
- Performance management strategies
- Organizational development practices
- HR legal compliance oversight
- Human resources operations management
- Compliance and risk management strategy
Certification
SHRM-SCP, 2024-01
Timeline
People & Culture Services Administrator
IKEA North America Services
08.2022 - Current
Human Resources Manager
Buffalo Wild Wings
08.2021 - 04.2022
Events & Human Resources Manager
Costco - Club Demonstration Services
05.2015 - 11.2018
Human Resources Generalist
Uno Chicago Grill
10.2004 - 05.2015
Master of Business Administration - Human Resources Management
Temple University
Bachelor of Science - Marketing
Johnson & Wales University
Associates Science - Public Relations & Advertising
Johnson & Wales University
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