Jaime Buike
Strongsville,OH
Summary
Dynamic Office Manager with a proven track record at Allstate Justice & Assoc. LLC, excelling in vendor negotiation and financial record keeping. Enhanced operational efficiency through innovative organizational systems and exceptional customer service, achieving significant cost savings while maintaining high-quality standards. Strong decision-making skills fostered a collaborative team environment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Manager
Allstate Justice & Assoc.LLC
09.2021 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and calendar management for team members and executives.
- Implemented organizational systems to enhance document retrieval and storage processes.
- Oversaw vendor relations, negotiating contracts for office supplies and services.
- Monitored office budget, identifying cost-saving opportunities without sacrificing quality.
Office Manager/Sales Associate
Westside Auto Brokers
10.2007 - 05.2020
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw inventory management, maintaining accurate supply levels and vendor relations.
Assistant Branch Finance Manager/Billing and Collections Specialist
JD Byrider/ CNAC
01.1997 - 03.2004
- Trained staff on collections and account maintenance.
- Streamlined loan processing workflows, resulting in improved customer satisfaction and reduced account charge off.
- Provided in-person credit checks and interviews for the sales team.
- Mentored junior team members, fostering a collaborative work environment focused on continuous improvement.
- Established effective credit control procedures to minimize bad debts while maintaining positive customer relationships.
- Enhanced overall branch performance through proactive identification of growth opportunities and areas for improvement.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Education
Associate of Arts - Paralegal Studies
Cuyahoga Community College
Cleveland, Ohio, OHAssociate of Arts - Paralegal Studies
University of Phoenix
Tempe, AZ05-2008
Skills
- Office operations management
- Calendar coordination
- Document organization
- Vendor negotiation
- Financial record keeping
- Customer service excellence
- Organizational skills
- Office administration
- Vendor engagement
- Decision-making
Certification
Property and Casualty license
Timeline
Office Manager
Allstate Justice & Assoc.LLC
09.2021 - Current
Office Manager/Sales Associate
Westside Auto Brokers
10.2007 - 05.2020
Assistant Branch Finance Manager/Billing and Collections Specialist
JD Byrider/ CNAC
01.1997 - 03.2004
Associate of Arts - Paralegal Studies
Cuyahoga Community College
Associate of Arts - Paralegal Studies
University of Phoenix